Brandon Hanousek
Brisbane
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
Guzman Y Gomez
01.2023 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 01.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Diploma of Business - Business
TAFE Queensland
QLD11-2024
Certificate II - Logistics
Axiom College
Narangba, QLD06-2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Customer service management
- POS system operation
Timeline
Shift Leader
Guzman Y Gomez
01.2023 - 08.2024
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 01.2023
Diploma of Business - Business
TAFE Queensland
Certificate II - Logistics
Axiom College
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