Nwamaka Okafor
Ijegun ,Lagos
Summary
Hardworking virtual travel agent intern with 5 months of experience in the tourism industry. Specialised in flight booking, hotel reservations, visa processing assistance and social media account management.
Overview
3
3
years of professional experience
Work History
Remote Internship
Instant Destination Pty Ltd
09.2023 - Current
- Handling all aspects of client travel bookings, including international flight tickets, visa documentation, car rentals and activities
- Providing timely assistance and support to clients via email, phone and online chat
- Negotiating with tour operators and other travel agencies to secure tour packages at discounted rates
- Establish client relationships, understand their travel requirements and create customised travel itineraries
- Maintain positive and professional relationships with customers through social media engagement
Sales Representative
BN Merit Global Resources
08.2022 - 07.2023
- Taking customers order
- Selling products or goods
- Kept customers sales record
- Maintained good customers service and relationship
Secretary
The Address Properties Ltd
03.2021 - 06.2022
- Responded to phone calls and messages
- Typing and preparing reports
- Organised meetings
- Produced agenda
- Taking minutes
Education
High School Diploma -
Blessed Assurance College
Lagos 09.2020
Skills
- Social media engagement
- Customer Satisfaction
- Flight and hotel reservations
- Visa processing assistance
- Great Communication Skills
- Bookeeping
Timeline
Remote Internship
Instant Destination Pty Ltd
09.2023 - Current
Sales Representative
BN Merit Global Resources
08.2022 - 07.2023
Secretary
The Address Properties Ltd
03.2021 - 06.2022
High School Diploma -
Blessed Assurance College
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