Hardworking and passionate job seeker with strong organisational skills eager to secure a FIFO housekeeping position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Lending Admin
MyBudget
06.2023 - 10.2023
Followed detailed directions from management to complete daily paperwork and computer data entry.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer service success rates by quickly resolving issues.
Food and Beverage Attendant
Crown Melbourne
12.2021 - 04.2023
Maintained clean and organised restaurant to comply with hygiene and health regulations.
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Greeted and seated guests to provide friendly and welcoming experience.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Lending Consultant
Westpac Banking
01.2020 - 11.2021
Developed strong relationships with customers through high levels of customer service.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Maintained strict confidentiality of bank records and client information.
Documented and detailed calls and complaints using call center's CRM database.
Crew Trainer
Hungry Jacks
02.2017 - 10.2019
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Kurunjang Secondary College
Melton, VIC
11.2018
Skills
Maintaining Clean Work Areas
Staff Training
Customer Service and Assistance
Call Control
Team Goals
Guest Services
Chemical Handling Safety
Restroom Upkeep
Cleaning and Sanitizing
Timeline
Lending Admin
MyBudget
06.2023 - 10.2023
Food and Beverage Attendant
Crown Melbourne
12.2021 - 04.2023
Lending Consultant
Westpac Banking
01.2020 - 11.2021
Crew Trainer
Hungry Jacks
02.2017 - 10.2019
High School Diploma -
Kurunjang Secondary College
Similar Profiles
Megan DaiMegan Dai
Graduate Accountant at MyBudgetGraduate Accountant at MyBudget