Nyabuay Mach
Alice Springs ,NT
Summary
Customer focused sales professional with over 4 years of experience in providing excellent customer service.A friendly, team player who possesses strong communication, multitasking and problem solving skills.
An individual who can adapt easily to new environments and believes will be able to make meaningful contributions while strengthening my knowledge in various areas.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Representative
Harvey Norman
Alice Springs , Nt
05.2024 - 10.2026
- Maintained showroom displays to floor standards.
- Handled customer enquiries, returns, and support with clear communication.
- Worked with team members to meet sales targets.
- Reviewed monthly performance against targets set by management team.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
- Reset store displays for special events and seasonal merchandise changes.
Waitstaff
Buckleys entertainment centre
Geelong , Vic
03.2023 - 04.2026
- Ensure dining area is properly set for events.
- Provided menu recommendations based on customer dietary needs and preferences.
- Worked collaboratively with team to deliver service for large events and guests.
- Checked guest satisfaction and resolved issues politely.
- Followed restaurant safety and cleanliness standards throughout shift.
- Assisted with refilling stock and preparing service areas.
Customer service
Woolworths
Katherine , Nt
10.2021 - 02.2023
- Managed customers orders and queries
- Maintained high standard customer service in fast paced retail environment.
- Provided friendly & efficient customer service.
- Operated cash registers and transactions.
- Restocked shelves and ensured displays are well presented.
Education
Certificate ||| - Individual Support
TAFE
Geelong , Vic 02.2022 - 07.2022
Matthew Flinders Girls Secondary School
Geelong , Vic Skills
- Effective communication
- Problem solving
- Team collaboration
- Time management and multitasking
- Table service
- Safe food handling
- Pos transactions
- Retail sales customer service
Certification
- First aid & CPR
- Emergency fire warden
- Certificate ||| in Individual support
Reference
Maxwell Santana - Harvey Norman Co worker
0421 530 898
Nyaruon Puok - Freedom Beyond Disability
0484 147 549
Timeline
Sales Representative
Harvey Norman
05.2024 - 10.2026
Waitstaff
Buckleys entertainment centre
03.2023 - 04.2026
Certificate ||| - Individual Support
TAFE
02.2022 - 07.2022
Customer service
Woolworths
10.2021 - 02.2023
Matthew Flinders Girls Secondary School