Nyabuol Deng
Clayton South
Summary
A highly motivated and dedicated professional with valuable skills and knowledge. Reliable, trustworthy, and committed to excellence, offering strong communication abilities and sound judgment. Seeking a full-time position that provides professional growth and challenges, utilizing interpersonal skills, effective time management, and problem-solving abilities to contribute to team success and help achieve company goals
Overview
4
4
years of professional experience
Work History
Retail Worker
Target
11.2019 - 02.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Managed efficient cash register operations.
Crew Members
KFC
09.2020 - 08.2022
- Maintaining sales throughout the work place to promote new products to customers
- Following OHS procedures -
- Making customers feel welcomed, important and appreciated by answering questions and products sold throughout the store
- Cleaning , sanitizing my wore area consistently - Set up new sales displays each week
- Collaborated with team members to ensure smooth operations during peak hours.
Warehouse Packer
Ozz Staff
03.2022 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day to day duties accurately and efficiency
- Demonstrate respect, friendliness and willingness help whenever needed
- Worked flexible hours, nights, weekends and holidays shifts
- Maintained energy and enthusiasm in face-paced environment
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Debt collector
Commercial Credit Services
11.2022 - 10.2023
- Use scripted conversation prompts to convey current account information and obtain payment
- Worked in call centre environment handling manual and automatically dialed outbound calls
- Listened to customers and negotiated solutions and met creditor and debtor needs
- Deliver exceptional customer service collection calls and maintain a calm and professional demeanour
- Maintained high volume of calls and met demands of busy productive group
Education
Year 12 -
Keysborough College
2022
Skills
- Highly self motivated professional with strong intrinsic drive to excel and achieve results
- A creative thinker, able to conceptualise innovative solutions for complex problems
- Able to prioritise tasks effectively, ensuring efficient allocation of time and resources to maximise productivity
- Skilled in decision making, conflict resolution and strategic planning, enabling successful project execution and team efficiency
- Experienced in operating packaging and labelling machinery, ensuring accurate application of labels and compliance with company standards
- Strong negotiation skills with ability to persuade debtors to settle outstanding balances while maintaining a respectful and professional approach
- Experienced in handling difficult conversations , over coming objections, and creating repayments solutions that benefit both the company n debtor
- Strong ability to handle high volume orders while providing excellent customer service
certificates
RSA VIC - Providing Responsible Service of Alcohol
Timeline
Debt collector
Commercial Credit Services
11.2022 - 10.2023
Warehouse Packer
Ozz Staff
03.2022 - 06.2022
Crew Members
KFC
09.2020 - 08.2022
Retail Worker
Target
11.2019 - 02.2020
Year 12 -
Keysborough College
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