Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Employment Related Skills
Personal Qualities
Timeline
Generic

Nyah Love

Loganholme

Summary

I am a graduate student from Chisholm Catholic College and hold a year 12 certificate. I would love to fulfill my dream of traveling the world, experiencing new places, cultures and meeting new people. With the time I’ve spent working as a medical receptionist I’ve began to fall in love with the ability to meet new people, while also absorbing all knowledge anyone has to offer. Whilst experiencing this it has inspired me to one day hopefully lead and manage my own team.

I am a team player, determined and have a willingness to persevere with any task given to me. I am self-motivating. I enjoy trying new things and to be challenged. I work well under pressure and have good organizational skills. I am respectful to those around me and I respond well to open communication.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

Myhealth Marketplace
Waterford west
08.2023 - Current
  • Greeted patients and managed check-in processes efficiently.
  • Scheduled appointments using Myhealth Marketplace software systems.
  • Collected patient information and verified insurance details accurately.
  • Answered phone calls and addressed inquiries with professionalism.
  • Coordinated communication between medical staff and patients effectively.
  • Processed payment transactions and handled billing inquiries promptly.
  • Assisted in managing office supplies and maintaining a clean reception area.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Receptionist

Pulse Radiology
06.2022 - 08.2023
  • As a radiology receptionist I was to provide an efficient and professional frontline and telephone reception service for the radiology department in accordance with administrative policies and procedures.
  • I was also required to assist the doctor with injections such as sanitizing all equipment, Making sure ultrasound machine has all patient details, take photos and then provide the patient with after injection help.

Part Time/Casual Work

Kmart
10.2018 - 06.2022
  • -Checkout
  • -Customer Service desk
  • -Fitting Rooms
  • -Entrance Greeting/Crowd control
  • -Product Knowledge
  • Telephone Communication skills to other employers/customers to relay information from service desk and fitting rooms.
  • Transferring calls to the correct departments.
  • Computer knowledge to assist customers with locating products.
  • People skills. Interaction with customers on a face to face basis to answer any questions/queries to the best of my ability or direct them to the appropriate location.
  • Taking Cash or Eftpos payments from customers while operating the checkout system.
  • Scanning products.
  • Customer relations at the fitting rooms, Garment control & locating stock.

Education

Year 12 certificate -

Chisholm Catholic College

Skills

  • Appointment scheduling
  • Patient registration
  • Medical billing
  • Customer relationship management
  • Office administration
  • Effective communication
  • Time management
  • Attention to detail
  • Telephone etiquette
  • CPR certified

Personal Information

Date of Birth: 11/06/03

References

  • Nicola Roberts, Cornubia Branch supervisor, 0411 431 139
  • Jamie Humberdross, Rochedale Branch supervisor, 0468 397 024

Hobbies and Interests

Sports, Dancing, Music, Fashion, Traveling, To be part of a team that inspires me so that I can inspire others.

Employment Related Skills

Liaising and reporting with the Salmat company to accept contracts and continue distribution for invoicing., Delegating specific roles such as sorting, folding, and packing pamphlets., Planning for delivery and distribution of pamphlets, organizing them into piles for bundling and folding., Key for set delivery and completion times and dates of distribution.

Personal Qualities

  • Team player
  • Determined
  • Willingness to persevere
  • Self-motivating
  • Enjoy trying new things
  • Work well under pressure
  • Good organizational skills
  • Respectful
  • Respond well to open communication

Timeline

Medical Receptionist

Myhealth Marketplace
08.2023 - Current

Receptionist

Pulse Radiology
06.2022 - 08.2023

Part Time/Casual Work

Kmart
10.2018 - 06.2022

Year 12 certificate -

Chisholm Catholic College

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Nyah Love