Nyajang Luak
Melbourne,VIC
Summary
As an experienced and empathetic Youth Support Worker, I am devoted to enhancing the well-being of young individuals. I bring advanced abilities in building positive relationships and facilitating clear communication. My track record includes successfully managing challenging behaviors, administering medical care, and aiding various disabilities. I am enthusiastic about utilizing my expertise within a reputable organization to achieve personal growth and deliver meaningful outcomes.
Driven by a desire for continual growth, I am a highly motivated professional eager to embrace fresh challenges. With a strong dedication to excellence, adaptability, and outstanding interpersonal prowess, I excel in unsupervised environments. Quick to grasp new concepts and skills, I am adept at swiftly mastering tasks and contributing effectively to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Youth Care Worker
Care Choice
Melbourne , VIC
2018.03 - Current
- Created an environment conducive to learning by developing relationships based on trust and respect.
- Facilitated group activities with the aim of promoting positive behavior change.
- Collaborated with other members of the interdisciplinary team to ensure best practices are met.
- Administered medication according to physician orders while ensuring proper record keeping.
- Assisted with crisis intervention when needed to de-escalate situations safely.
- Maintained cleanliness of youth facilities and rooms.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Documented child progress, reporting extreme changes in behavior.
- Reported incidents that negatively affected child safety.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
Disability Support Worker
Aruma
Melbourne , VIC
2018.03 - Current
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Maintained records of services provided, client progress, and goals achieved.
- Administered medication according to doctor's orders and monitored side effects.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
Mental Health Support Worker
Care choice
Melbourne , VIC
2018.03 - Current
- Provided emotional and psychological support to clients in crisis situations.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Provided mental health support services to members and families.
- Responded promptly to crisis calls from clients or family members.
- Assisted clients with daily living activities such as meal planning, medication management, budgeting.
- Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
Education
High School Diploma -
Elite Collage Australia
New South Wales2033-05
Skills
- Excellent customer service and computer skills.
- Extensive experience working with diverse populations including individuals with disabilities, trauma, autism, and mental health challenges.
- Flexible, reliable, and dedicated to delivering excellent service.
- Proficient in various shift work schedules.
- Proactive with strong self-time management skills.
- Quick learner with a willingness to adapt and acquire new skills.
- Effective communication and problem-solving abilities.
- Strong work ethic and advocate for others.
Certification
- Diploma in Mental Health Education Support, 2023
- Certificate IV in Child, Youth & Family Intervention, 2020
- Currently pursuing Diploma of Community Service
- Certificate of Attendance in Behavior Management, 2013
- Certificate IV in Aged Care, 2011
Previous experience
Residential Cleaner
Star Property Management, Knoxfield
2016
- Responsible for community access and performing a wide range of cleaning tasks.
- Prepared and cooked meals both indoors and outdoors.
- Provided thorough domestic cleaning services.
Aged Care Assistant
Tower Grange & Bellview Aged Care Service, Oakleigh
2011
- Oversaw medication administration and assisted residents with personal care needs.
- Supported residents with mobility and communication.
- Provided companionship and skillfully operated mobility equipment.
References
Available upon request.
Timeline
Residential Youth Care Worker
Care Choice
2018.03 - Current
Disability Support Worker
Aruma
2018.03 - Current
Mental Health Support Worker
Care choice
2018.03 - Current
High School Diploma -
Elite Collage Australia
- Diploma in Mental Health Education Support, 2023
- Certificate IV in Child, Youth & Family Intervention, 2020
- Currently pursuing Diploma of Community Service
- Certificate of Attendance in Behavior Management, 2013
- Certificate IV in Aged Care, 2011
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