Rosie AN
Wollstonecraft,NSW
Summary
Self-taught jeweller with classes from Peter Keep, SquarePeg and many others. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new task.
Overview
8
8
years of professional experience
Work History
Operations Assistant
NEVE JEWELS
Sydney, NSW
02.2024 - Current
- Collaborated with cross-functional teams, such as marketing, finance, IT, operations, logistics, and legal departments, to ensure smooth delivery of services.
- Recorded data such as stones, metal weight, time, date, workshop activities, and product type accurately in databases.
- Developed strong relationships with vendors to ensure a reliable supply of materials.
- Performed repairs on jewellery items such as sizing rings and replacing stones with our workshops.
Customer Representative
ITSM Marketing
Sydney, NSW
11.2022 - 09.2023
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Interacted with customers to provide and process information in response to inquiries, concerns, and requests about services and products.
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
Preschool English Teacher
Pangram
Daegu, South Korea
03.2018 - 12.2018
- Assisted in developing programs designed to improve the overall literacy level of young learners.
- Created a safe, nurturing environment for children to explore their interests and build confidence.
Childcare Teacher
Gyeongsan Preschool
Daegu, South Korea
09.2017 - 02.2018
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Provided feedback on student work in an encouraging manner.
- Kept up-to-date records of students' attendance, behavior and academic progress.
Education
Bachelor of Arts - Child & Family
Miriam College
02-2017
Skills
- Basic bench skills including, but not limited to, soldering and polishing
- Highly responsible and reliable
- Upbeat and Positive Personality
- Enjoy working with people
- Strong willingness to learn
- Multitasking and Prioritization
Timeline
Operations Assistant
NEVE JEWELS
02.2024 - Current
Customer Representative
ITSM Marketing
11.2022 - 09.2023
Preschool English Teacher
Pangram
03.2018 - 12.2018
Childcare Teacher
Gyeongsan Preschool
09.2017 - 02.2018
Bachelor of Arts - Child & Family
Miriam College
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