Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nyandeng Mabior

Landsdale,WA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding of desired needs. Strong communication and interpersonal skills for providing superior service. Personable and positive individual well-qualified for role in hospitality who possesses fundamental knowledge of customer service and operational procedures, with strong communication and organisational skills. Aims to deliver exceptional service and contribute to welcoming environment. Over the years I have developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Consultant

Telstra
04.2025 - Current
  • Assisted customers with product inquiries and recommendations to enhance sales experience.
  • Developed knowledge of product features and benefits to effectively address client needs.
  • Collaborated with team members to maintain visual merchandising standards and inventory organization.
  • Participated in training sessions to improve sales techniques and customer engagement strategies.
  • Provided support in processing transactions, ensuring accuracy and efficiency at the point of sale.
  • Provided sales and customer service assistance to walk-in traffic

Sales Assistant

Chemist Warehouse
06.2024 - 09.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained organized merchandise displays to attract customer attention.
  • Provided accurate information about products and promotions to drive sales.
  • Supported inventory management by tracking stock levels and replenishing shelves.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Food and Beverage Attendant

Trippas White Group
02.2024 - 06.2024
  • Assisted in food and beverage service to ensure customer satisfaction.
  • Maintained cleanliness and organization of dining and service areas.
  • Collaborated with kitchen staff to deliver timely food orders.
  • Adapted to changing customer demands and menu items effectively.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Maintained clean and organized dining areas for an enjoyable guest experience.

Customer Service Representative

KFC
09.2022 - 11.2023
  • Managed customer inquiries and resolved issues to enhance satisfaction and loyalty.
  • Processed orders efficiently, ensuring accuracy and timely service delivery.
  • Assisted in training new team members on operational procedures and customer service techniques.
  • Maintained cleanliness and organization of workstations to comply with health standards.
  • Collaborated with team members to streamline communication and improve service efficiency.
  • Handled cash transactions accurately while adhering to security protocols.

Education

High School Diploma -

Joseph Banks Secondary College
12-2022

Skills

  • Customer relationship management
  • Time management
  • CRM proficiency
  • Food safety
  • Kitchen support
  • Food preparation
  • Beverage preparation
  • Buffet maintenance
  • Active listening
  • Customer service
  • Critical thinking
  • Data entry
  • Complaint resolution
  • Persuasive communication
  • Product and service sales

Certification

RSA

Food Handlers Certificate

Timeline

Sales Consultant

Telstra
04.2025 - Current

Sales Assistant

Chemist Warehouse
06.2024 - 09.2024

Food and Beverage Attendant

Trippas White Group
02.2024 - 06.2024

Customer Service Representative

KFC
09.2022 - 11.2023

High School Diploma -

Joseph Banks Secondary College
Nyandeng Mabior