Noa Besser
Sydney,,NSW
Summary
Dedicated to ensuring positive interdependence among work colleagues and positive rapport within customer service roles. Maintains professional appearance and demeanour and completes assigned tasks with a focus on detail and quality. Dependable and fast-learning collaborator with effective communication, interpersonal, and organisational skills.
Experienced with creating immersive lessons, tailored to diverse learning needs. Utilizes innovative teaching methods to enhance student engagement and retention. Enthusiastic about fostering supportive and inclusive classroom environments that promote language development and strong relationships between students and teachers alike.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant
Whitehill & Co. Pty. Ltd.
02.2019 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Supported staff on special assignments and projects.
- Edited documents to keep company materials free of grammatical errors.
ELICOS Teacher
National College of Vocation Education.
10.2023 - 12.2024
- Experienced primarily with Elementary and Beginner students.
- Developed strong relationships with students and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops to stay current in educational trends.
Brand Research Assistant
Whitehill & Co. Pty. Ltd.
04.2020 - 09.2021
- Became skilled at working independently and collaboratively in a team environment, providing support and guidance to collegues.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Developed great verbal and written communication skills.
- Improved organisational skills and developed an increasingly strong work ethic.
- Became proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analysed information, and provided solutions to problems.
Retail Sales Assistant at Peter's of Kensington.
Whitehill & Co. Pty. Ltd.
07.2014 - 12.2018
- Greeted customers and helped with product questions, selections, and purchases with a positive and confident attitude.
- Organised store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Located merchandise across various stores to address customer needs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products.
- Developed long-lasting professional relationships with colleagues and customers, which increased loyalty, retention, and rapport.
Education
Bachelor of Arts - Major: English Literature. Minor: Theatre Studies.
University of Notre Dame Australia
Sydney, NSW04.2019
Skills
- Digital File Management
- Word Processing and Design
- Creating Presentations and Proposals
- Document Typing and Formatting
- Report Development
- Verbal and Written Communication
- Social Media Knowledge
- Strong Interpersonal Skills
- Classroom management
- Cross-cultural communication
- Small group instruction
- Personalised instruction
Certification
Cambridge CELTA: IH Sydney - Pass 08/2023
Teaching Experience:
- Pre-intermediate - 4 weeks
- Upper-intermediate - 4 weeks.
Timeline
ELICOS Teacher
National College of Vocation Education.
10.2023 - 12.2024
Brand Research Assistant
Whitehill & Co. Pty. Ltd.
04.2020 - 09.2021
Office Assistant
Whitehill & Co. Pty. Ltd.
02.2019 - Current
Retail Sales Assistant at Peter's of Kensington.
Whitehill & Co. Pty. Ltd.
07.2014 - 12.2018
Bachelor of Arts - Major: English Literature. Minor: Theatre Studies.
University of Notre Dame Australia
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