Nyree Burrell
Petrie
Summary
A motivated and dependable 2024 graduate from Kelvin Grove State College, eager to gain experience in new fields. Skilled in teamwork and communication through hospitality work and extensive involvement in team sports. Highly organised and adaptable, with the ability to work both independently and collaboratively. Approachable and enthusiastic about learning, with a strong willingness to accept guidance and develop new skills. Experienced in providing excellent customer service in fast-paced environments, efficiently managing diverse tasks and resolving issues. Seeking new opportunities to leverage these transferable skills and make a meaningful contribution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service/Hospitality
Outback Steakhouse
10.2022 - Current
- Casual position working in customer service, point of sale and money handling, teamwork and problem-solving skills
- Assisting customers through providing detailed information, addressing inquiries, and ensuring high customer satisfaction
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Soccer Coach
Albany Creek Football Club
10.2022 - 01.2023
- Coaching position with experience in working with younger people, enabling skills in leadership and team development
- Organisational skills required in planning lessons and group activities, conversational and problem-solving skills required in discussing plans with parents and other coaching staff
- Taught fundamental soccer skills through structured drills and personalized coaching sessions.
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Maintained player safety through careful practice and game supervision.
- Engaged parents, players and staff to maintain open, constructive communications.
Education
High School Diploma -
Kelvin Grove State College
Kelvin Grove, QLD12-2024
Skills
- Analytical and Critical Thinking
- Flexible and Adaptable
- Dependable and Responsible
- Excellent communication
- Attention to detail
- Accepts Responsibility
- Resilient and Quick to Learn
- Time management
- Teamwork and collaboration
- Self motivation
Certification
- QLD Driver's License
- First Aid Certification
- RSA – Responsible Service of Alcohol Qualification
- Certificate Two: Sport and Recreation
- Certificate Three: Fitness
Timeline
Customer Service/Hospitality
Outback Steakhouse
10.2022 - Current
Soccer Coach
Albany Creek Football Club
10.2022 - 01.2023
- QLD Driver's License
- First Aid Certification
- RSA – Responsible Service of Alcohol Qualification
- Certificate Two: Sport and Recreation
- Certificate Three: Fitness
High School Diploma -
Kelvin Grove State College
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