Oakgar Oo
Kensington,NSW
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
11.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Worked different stations to provide optimal coverage and meet production goals.
Retail Assistant
Converse
11.2022 - 12.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
Waiter
Olive And Twist
09.2021 - 10.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Bachelor Of Commerce - Finance
University of New South Wales
Sydney, NSW12.2026
Skills
- Customer Service
- Product Recommendations
- Cash Handling
- Customer Assistance
Available Days
Everyday except Tuesday and Wednesday for now.
Tuesday and Wednesday also flexible.
Timeline
Team Member
McDonald's
11.2023 - Current
Retail Assistant
Converse
11.2022 - 12.2023
Waiter
Olive And Twist
09.2021 - 10.2022
Bachelor Of Commerce - Finance
University of New South Wales
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