Obaeda Mustafa
Middleton Grange
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Airport position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Commissionaire Passenger Transport
QantasLink
08.2023 - Current
- Transported passengers safely along prescribed routes according to tight schedules.
Ground Crew/Ramp
QantasLink
03.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
Demolition Laborer
Madinah Civil & Excavation
06.2022 - 11.2022
- Signaled and supported equipment operators with moving through sites and securing special attachments.
- Collected measurements and marked locations as part of project preparations.
- Followed blueprints and diagrams to complete projects according to specifications.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Observed safety regulations on job sites to minimize accidents.
- Conducted daily site inspections to identify potential safety hazards.
- Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
Customer Service
Coles
07.2021 - 08.2021
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed timely and effective replacement of damaged or missing products.
- Provided primary customer support to internal and external customers.
Education
Diploma - Criminal And Community Service
Western Sydney University
Sydney, NSWHigher School Certificate -
John Edmondson High School
Horningsea Park, NSW12.2021
Skills
- Crew Communication
- Crew and Passenger Safety
- Ground Control
- Ramp Service
- Ground Plane
- Passenger Ramp Assistance
- Strategic Planning
- Team Leadership
- Scheduling Techniques
- Problem Solving
- Organizational Skills
- Decision Making
Affiliations
I was a Australian Navy Cadet under the Australian Defence Force for over 4 years from 2017 - 2021 . I had completed general training and done many training programs which I had progressed into a high Rank of Leading Seaman in the Australian Navy Cadets. This role Required a high satisfactory level of leadership and Discipline. Carrying a great level of responsibility built me to become respected and carry an honourable reputation towards my peer Cadets and staff.
Timeline
Commissionaire Passenger Transport
QantasLink
08.2023 - Current
Ground Crew/Ramp
QantasLink
03.2023 - Current
Demolition Laborer
Madinah Civil & Excavation
06.2022 - 11.2022
Customer Service
Coles
07.2021 - 08.2021
Diploma - Criminal And Community Service
Western Sydney University
Higher School Certificate -
John Edmondson High School
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