Océane BERTIN
Summary
Detailed House Cleaner with three years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents. Considered valued member of housekeeping team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Polyvalent Team Member
McDonald's Restaurant
01.2023 - 01.2024
- Orders intakes & cashing
- Resolved customers inquiries & monitored customers satisfaction
- On-the-spot ordering service
- Complete cleaning of the restaurant room & kitchen areas
- Worked effectively in fast-paced environments.
Cleaner Supervisor
LB Nettoyage
09.2021 - 01.2024
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Seasonal maintenance for Airbnb rentals (entrances and exits)
Supermarket Employee
Auchan
10.2017 - 03.2021
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
- Increased efficiency by assisting in organizing store layout and merchandise displays.
- Provided support during peak hours by quickly restocking shelves with high-demand items.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
General Literature
Université Montaigne
Bordeaux06.2022
Skills
- Cleaning
- Customer Service
- Workplace Safety
- Cash Handling
- Flexible Schedule
- Attention to Detail
- Heavy Lifting
- Adaptability
Languages
French
Native or Bilingual
English
Limited Working
Certification
Literature bachelor's degree
Affiliations
- Running
Details
Driver license
Timeline
Polyvalent Team Member
McDonald's Restaurant
01.2023 - 01.2024
Cleaner Supervisor
LB Nettoyage
09.2021 - 01.2024
Supermarket Employee
Auchan
10.2017 - 03.2021
General Literature
Université Montaigne
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