Ochirkhuu Anna Baavgai
Greenacre,NSW
Summary
Accomplished administrative professional with over 10 years of experience in operational management, legal advisory roles, and board secretary functions in Mongolia, alongside 4 years of customer service and hospitality experience in Australia. Recently obtained a Certificate IV in Business Administration from TAFE NSW, showcasing proficiency in Microsoft 365 for advanced reporting and document control. Known for exceptional work ethic and meticulous attention to detail, adept at coordinating schedules to minimize client concerns while excelling in event planning and household administration. Aiming to leverage extensive administrative skills to drive organisational efficiency and enhance client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Woolworths CFC Lidcombe
Lidcombe, Australia
03.2022 - Current
- Maintained customer satisfaction by picking and packing orders with care and hygiene standards
- Ensured timely preparation and dispatch of customer orders
- Collaborated with team members to enhance workflow and efficiency
Lawyer
Legal Policy Law Firm
Ulaanbaatar, Mongolia
10.2018 - 10.2024
- Assisted in drafting and translating legal documents, contracts, and applications
- Provided advisory services on international legal matters and Australian legal systems
- Managed and supported project-related document preparation and tender submissions
Waitress
Green Shiso Japanese Restaurant
Sydney, Australia
12.2019 - 04.2020
- Delivered excellent customer service by taking orders and maintaining customer needs promptly
- Handled cash and card transactions accurately and efficiently
- Adhered to food safety and sanitation standards
Overseas Practitioner
Farrar Lawyer Law Firm
Sydney, Australia
11.2019 - 11.2019
- Provided administrative support, including phone management, diary coordination, and dictation
- Assisted solicitors with monthly billing, client reports, and file management
- Delivered general office support to ensure operational efficiency
Operational Manager
Orange Nara LLC
Ulaanbaatar, Mongolia
03.2014 - 08.2015
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enhanced organizational goals through process refinements.
- Managed events to enhance team collaboration and productivity.
- Led recruitment drives and client acquisition campaigns to drive growth.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Created effective business plans to focus strategic decisions on long-term objectives.
Corporate Lawyer & Board Secretary
East Garden International LLC
Ulaanbaatar, Mongolia
11.2009 - 05.2015
- Drafted and negotiated contracts, business transactions, and legal claims
- Supported corporate governance through board meeting documentation and administrative tasks
- Conducted legal research and prepared court submissions
Legal Consultant
Mongolian Peace and Development Association NGO
Ulaanbaatar, Mongolia
01.2012 - 03.2014
- Offered legal advice to founder and board members.
- Created legal paperwork and offered advice on adhering to local laws.
- Negotiated on behalf of clients and provided advocacy services.
- Created training materials for internal staff members on topics related to regulatory compliance.
Education
Certificate IV - Business Administration
TAFE NSW
Meadowbank, NSW12-2024
Master of Laws (LLM) - Law
The University of Newcastle
Newcastle, NSW09-2018
Bachelor of Law (LLB) -
The National University of Mongolia
Skills
- Administrative Coordination
- Efficient Document Handling and Reporting
- Advanced Knowledge of Microsoft 365 Tools
- Strong Time Management Skills
- Strong Work Ethic
Certification
- Certificate IV in Business Administration (TAFE NSW)
- Australian Driver’s License
- Certification in Leadership Development Course (2007-2008)
- Certification in Trade Marketing (Dale Carnegie Training, Mongolia, 2013)
Accomplishments
- Best Youth Award by Mongolian Youth Federation (2012)
- Best Worker Award by East Garden International LLC (2013)
- Dedicated Club Leader Award by Oyunii Erel Student Association 2007
Languages
English
Professional
Mongolian
Native/ Bilingual
Affiliations
- Member of Mongolian BAR Association
- Member of Union of Mongolian Students and Youth in Australia
- Alumni of The University of Newcastle
References
References available upon request.
Timeline
Online Personal Shopper
Woolworths CFC Lidcombe
03.2022 - Current
Waitress
Green Shiso Japanese Restaurant
12.2019 - 04.2020
Overseas Practitioner
Farrar Lawyer Law Firm
11.2019 - 11.2019
Lawyer
Legal Policy Law Firm
10.2018 - 10.2024
Operational Manager
Orange Nara LLC
03.2014 - 08.2015
Legal Consultant
Mongolian Peace and Development Association NGO
01.2012 - 03.2014
Corporate Lawyer & Board Secretary
East Garden International LLC
11.2009 - 05.2015
Certificate IV - Business Administration
TAFE NSW
Master of Laws (LLM) - Law
The University of Newcastle
Bachelor of Law (LLB) -
The National University of Mongolia
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