ODILIA LEWIS MAUILI
Gold Coast,New Zealand
Summary
Dynamic professional with extensive experience in customer service and accounts administration, notably at Bank of New Zealand. Proven ability in data entry and quality control, enhancing operational efficiency. Adept at resolving customer issues and managing financial processes, consistently delivering exceptional service and support.
Overview
39
39
years of professional experience
Work History
BPO Support Team
FUJI FILM Business Innovation NZ
Auckland, New Zealand
01.2009 - 01.2026
- Executed daily duties with attention to detail and timeliness.
- Proposed and implemented ideas that improved team collaboration and project results.
- Collaborated with diverse coworkers to achieve shared objectives and resolve product and service-related issues.
- Scanning, Word Processing, Data Entry, Indexing, Documentation, Prepping Documents, Quality Control, Multitasking
Administrator
SOLUTION DYNAMISC/SCANTECH
Auckland, New Zealand
01.2004 - 01.2009
- Duties included: Multitasking, Data entry, Scanning, Prepping, Processing Ftp, Indexing, Banking, Handline, Sorting, problem solving, Documentation, manifest, spreadsheet
Administrator
NZEI Te Riu Roa
Wellington, New Zealand
01.2004 - 09.2004
- Duties included: Data entry, Word Processing, Stuffing Envelopes
Manager Assistant
PAY DAY ADVANCE
01.2003 - 01.2004
- Duties included: Customer Services, Processing Loan Application, Cash Handling, Direct Debit, Handling customer queries, Credit check, Loading Direct Debit
Budget Consultant
TRAINING AND BUDGET SERVICES CORPORATION
01.2001 - 01.2003
- Duties included: Customer Services, Accounts Administration, Relieving Receptionist, Budget Checklist, Listening Skills, Money Management
BANK TELLER
BANK OF NEW ZEALAND
01.1997 - 01.1999
- Duties included: Customer Services, Solving Problems with customers account, General office Duties, Balancing, Updating customer records, Loading Direct Debit, and Automatic Payment forms.
RECEPTIONIST
UNION HEALTH SERVICES
01.1995 - 01.1996
- Customer Services, Updating customer record, Word Processing, Handling doctor's patients' appointment
Bank Officer
NATIONAL BANK
Wellington, New Zealand
01.1987 - 01.1991
- Duties included: Data entry, balancing Ledger book, Calculating, Input Accounting, Mail sorting, Banking and Administration
Education
Course - Travel and Tourism
Open Polytechnic
Porirua01.2002
Course - Hairdressing
Open Polytechnic
01.1994
Course -
Whitireia Polytechnic
Porirua, Wellington07.1986
School Certificate - English, Mathematics, Accounting and Physics
Samoa College
12.1985
Course -
St Marys College
Apia, Samoa01.1984
Certificate -
Training and Budget Services Corporation
AucklandSkills
- Data entry
- Document preparation
- Quality control
- Customer service
- Spreadsheet management
- Accounts administration
Hobbies and Interests
- Reading
- Netball
- Walking
- Tennis
- Singing
- Dancing
Languages
- English
- Samoan
References
- Abegail Arsena, FujiFilm Business Innovation | New Zealand Ltd, Imaging & Archiving Production Supervisor, 66B Paul Matthews Road, Rosedale, Auckland, 0632, +64 22 501 1881, +64 9 4473259, abegail.arsena@bpomail.fbnz.net.nz
- Jordan Fane, Fujifilm Business Innovation | New Zealand Ltd, Imaging & Archiving Production Supervisor, 66B Paul Matthews Road, Rosedale, Auckland, 0632, +64 20 4021 2044, +64 9 4473259, Jordan.Fane@bpomail.fbnz.net.nz
- Erica Clyde, 2/12 Graham Street, Kensington, Whangarei, 0112, +64 274796318, eclydefx@gmail.com
Personal Information
- Health Status: Excellent
- Marital Status: Married
Timeline
BPO Support Team
FUJI FILM Business Innovation NZ
01.2009 - 01.2026
Administrator
SOLUTION DYNAMISC/SCANTECH
01.2004 - 01.2009
Administrator
NZEI Te Riu Roa
01.2004 - 09.2004
Manager Assistant
PAY DAY ADVANCE
01.2003 - 01.2004
Budget Consultant
TRAINING AND BUDGET SERVICES CORPORATION
01.2001 - 01.2003
BANK TELLER
BANK OF NEW ZEALAND
01.1997 - 01.1999
RECEPTIONIST
UNION HEALTH SERVICES
01.1995 - 01.1996
Bank Officer
NATIONAL BANK
01.1987 - 01.1991
Course - Travel and Tourism
Open Polytechnic
Course - Hairdressing
Open Polytechnic
Course -
Whitireia Polytechnic
School Certificate - English, Mathematics, Accounting and Physics
Samoa College
Course -
St Marys College
Certificate -
Training and Budget Services Corporation