Odna Tseden
Coomera,QLD
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
10
10
years of professional experience
Work History
Supervisor
starbucks
Cavill
07.2023 - Current
- Coordinated employee schedules according to shift changes and availability.
- Complied with company policies, objectives and communication goals.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Manager
Pro build
Sydney, 2020
07.2018 - Current
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Answered calls per shift to assist with customer questions and concerns.
Community Support Worker
alexandria community park
Alexandria , Nsw
07.2018 - 01.2020
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Compiled reports on volunteer activities and accomplishments.
- Developed new ideas to increase volunteer recruitment and retention rates.
Student Hub Volunteer
Central queensland university
Sydney, 2020
01.2015 - 06.2018
- Helped coordinate transportation arrangements for volunteers who needed rides.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
Diploma - Community Worker
TAFE Queensland
QLD01-2025
MBA - Master of Marketing
Central Queensland University
Sydney04-2019
EAP - English Academics
Australian Pacific College
Sydney07-2014
Bachelor of Science - Nature Use And Assessment
National University of Mongolia
Ulaanbaatar Mongolia06-2012
Skills
- Volunteer Recruitment
- Operations Support
- Food distribution
- Answering Phones
- Fundraising
- Event setup
- Computer Skills
- Flexible schedule
- Recordkeeping
- Relationship building
- Teamwork and collaboration
- Event Planning
- Supply Coordination
- Team Collaboration
- Organized and efficient
Timeline
Supervisor
starbucks
07.2023 - Current
Manager
Pro build
07.2018 - Current
Community Support Worker
alexandria community park
07.2018 - 01.2020
Student Hub Volunteer
Central queensland university
01.2015 - 06.2018
Diploma - Community Worker
TAFE Queensland
MBA - Master of Marketing
Central Queensland University
EAP - English Academics
Australian Pacific College
Bachelor of Science - Nature Use And Assessment
National University of Mongolia