Summary
Overview
Work History
Education
Skills
Basketball
Timeline
Generic

Oghenekome Osakwe

Taylors Lakes,VIC

Summary

Enthusiastic and customer-focused professional seeking a role in customer service that combines my love for sports with my passion for fostering team chemistry. With a proven ability to connect with customers, listen actively, and provide effective solutions, I am well-equipped to handle a wide range of customer concerns. My experience in customer service, coupled with my background in team sports, has honed my teamwork and leadership skills, making me adept at collaborating with colleagues to create a positive and harmonious work environment. I understand the importance of team chemistry and how it can translate into exceptional customer service. I am committed to delivering outstanding support while contributing to a cohesive and high-performing team. Joining a customer service team that values team chemistry is an exciting prospect, as I look forward to leveraging my skills to enhance both the customer experience and the work atmosphere

Overview

1
1
year of professional experience

Work History

Supervisor

Kenbridge University
05.2022 - 04.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.

Education

High School Diploma -

Springside West Secondary College
Caroline Springs, VIC
11.2023

Skills

  • Goal-Oriented
  • Training and Mentoring
  • Processes and Procedures
  • Complex Problem-Solving
  • Priority Management
  • Project Management

Basketball

I played basketball for 4 years and played on a high-level VJBL team. I feel it has given me a lot of transferrable skills that would help in a team role asIhad to deal with different types of teammates and competitors over the years.

Timeline

Supervisor

Kenbridge University
05.2022 - 04.2023

High School Diploma -

Springside West Secondary College
Oghenekome Osakwe