Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic
Oisin McMullan

Oisin McMullan

Sydney,NSW

Summary

Experienced Digital Marketing Manager for a Fortune 500 Fintech with 8+ years in SEO, PPC, and website management. Achieved a 392% lead volume increase and 267% revenue growth at top organisations. Proficient in graphic design, digital project management, and campaign optimisation using tools like Figma, Google Analytics and A/B testing. Strong focus on driving measurable results.

Overview

11
11
years of professional experience

Work History

Freelancer

Self Employed
01.2024 - Current
  • Managed a website development project from concept and implementation through to launch in August 2024
  • Generated custom AI imagery using Midjourney for website banners and homepage content
  • Designed marketing collateral and signage for high street retail stores using Photoshop and other Adobe Tools
  • Created wireframes and mockups to visually convey the design direction and user experience to both the client and web developers

General Labourer

HD Logistics
05.2024 - 07.2024
    • Completed 88 days of regional work as a general construction labourer

Digital Marketing Lead, EMEA

Fiserv | Fortune 500 Fintech
05.2023 - 12.2023
  • Optimised company websites to enhance search engine rankings, user experience, and conversion rates, leading to a significant increase in organic traffic.
  • Led targeted campaigns for SMEs, increasing conversion rates from 1.97% to 7.31% and reducing the cost per acquisition by 79%, resulting in a 392% increase in lead volume (Dec '22 vs. Dec '23).
  • Developed and implemented digital marketing strategies to engage target audiences, resulting in improved brand visibility and customer engagement.
  • Managed digital projects from concept to implementation, ensuring on-time delivery and alignment with business objectives.
  • Directed digital strategy across five EMEA business units, aligning efforts with overarching business goals and streamlining processes, saving USD $312,000 annually.
  • Managed a digital marketing budget of USD $800,000/year, effectively allocating resources across PPC, SEO, email, and social media channels.
  • Created and deployed social media content that increased reach and engagement, including strategic ad placements and innovative brand messaging to support new product launches.
  • Employed A/B testing to continuously optimise campaign performance, improving click-through rates and conversion metrics.
  • Implemented marketing automation tools to streamline repetitive tasks, enhancing team efficiency and productivity.
  • Collaborated on the development of an internal generative AI tool, integral to the company's future strategy, and contributed to its transformation into a Marketing as a Service (MaaS) product.
  • Coordinated global digital media planning and content production, working with cross-functional teams, outsourced developers/designers, and local agencies to deliver cohesive and impactful marketing campaigns.
  • Reported progress and strategic insights to senior leadership, including VPs of Marketing, ensuring campaigns supported sales, product, and business objectives.

Product Marketing Analyst

Fiserv
05.2022 - 05.2023
  • Developed dashboards and reports to track product performance, providing insights that enhanced digital marketing strategies and campaign effectiveness.
  • Drafted product requirements and feature specifications, ensuring alignment with user needs and business objectives, leading to successful product launches.
  • Devised a targeted content strategy for the top 7 revenue-generating products, tailoring content by industry to drive engagement and increase sales.
  • Collaborated with Sales and Bid Management to create persuasive pitch decks, contributing to winning significant RFPs and boosting revenue.
  • Initiated market research studies and analysed findings, enabling data-driven recommendations that improved digital marketing campaigns.
  • Prepared and presented sales and marketing materials, including social media campaigns, that effectively engaged clients and increased campaign success rates.

E-Commerce Manager

Outdoor Adventure Store
01.2017 - 09.2021

Ireland's largest independent chain of outdoor stores.

  • Developed a long-term digital roadmap balancing customer needs, business objectives, and retail marketing capabilities across SEO, PPC, email, and social channels, contributing to a 267% revenue increase from 2017 to 2021.
  • Optimised e-commerce fulfilment strategy to minimise costs while maximising profits and customer satisfaction, significantly enhancing overall operational efficiency.
  • Drove a 563% increase in pageviews and an 80% decrease in bounce rate through iterative website improvements and A/B testing, improving user engagement and retention.
  • Led cross-functional teams in the development and launch of e-commerce strategies and website redesigns, consistently exceeding annual sales targets and establishing three e-commerce stores with a combined revenue of over €1M.
  • Conducted user feedback and behavioural analysis surveys, increasing e-commerce conversion rate from 0.48% to 2.15% by aligning strategies with customer preferences.
  • Leveraged Google Analytics and A/B testing to monitor and optimise online marketing strategies, website content, and user experience, driving improved digital performance.
  • Orchestrated data-driven marketing campaigns within an agile environment, significantly enhancing customer lifetime value and average basket size through targeted efforts.
  • Enhanced brand reputation by generating over 3500 5-star Trustpilot reviews and utilising chatbots and live chat, achieving a 126% conversion rate increase among engaged users.
  • Collaborated with developers and designers to introduce innovative website features and strategies, further elevating the user experience and driving digital growth.

Marketing Assistant & Graphic Designer

Outdoor Adventure Store
01.2014 - 01.2017
  • Designed engaging social media content for Facebook and Instagram, increasing brand visibility and user engagement.
  • Created email marketing campaigns for e-commerce stores, achieving a 9% conversion rate.
  • Managed website inventory and optimised product catalogues for SEO, improving search engine rankings and online visibility.
  • Collaborated with product development teams to create and maintain marketing materials for digital and print promotions.

Education

Master of Science - Digital Innovation

UCD Michael Smurfit Graduate Business School
Dublin
05.2022

Bachelor of Arts - Marketing (Digital Media & Cloud Computing)

Dublin Business School
Ireland
05.2019

Skills

  • Digital Marketing Strategy
  • Project Management
  • Data Analysis & Optimisation
  • Digital Content Creation
  • Campaign Planning & Execution (PPC, SEO)
  • Leadership & Collaboration
  • Web Development (HTML, CSS)
  • Martech Tools: Google Ads & Analytics, Salesforce, Hubspot
  • Design Tools: Figma, Photoshop, Illustrator, Indesign
  • Generative AI Tools: ChatGPT, Midjourney

Accomplishments

  • Fiserv: Overhauled lead generation websites on Adobe Experience Manager, increasing lead volume by 392% and reducing cost-per-acquisition by 79%
  • Outdoor Adventure Store: Achieved 256% growth in online revenue through continuous incremental improvements and user testing across website marketing channels

Hobbies and Interests

  • Triathlon: Completed a 70.3 Half Ironman Triathlon in 7hr 52m (1.9km Swim, 96km Cycle, 21km Run) August 2021
  • Gym: Completed Hyrox Sydney, a crossfit-style fitness challenge, in 1hr 27m July 2024
  • Running: Completed Dublin Marathon October 2023
  • Reading: Non-fiction, Sports and Business Biographies
  • Camping during the summer months

Timeline

General Labourer

HD Logistics
05.2024 - 07.2024

Freelancer

Self Employed
01.2024 - Current

Digital Marketing Lead, EMEA

Fiserv | Fortune 500 Fintech
05.2023 - 12.2023

Product Marketing Analyst

Fiserv
05.2022 - 05.2023

E-Commerce Manager

Outdoor Adventure Store
01.2017 - 09.2021

Marketing Assistant & Graphic Designer

Outdoor Adventure Store
01.2014 - 01.2017

Master of Science - Digital Innovation

UCD Michael Smurfit Graduate Business School

Bachelor of Arts - Marketing (Digital Media & Cloud Computing)

Dublin Business School
Oisin McMullan