Oisin Sherlock
Summary
Developed strong leadership and organizational skills in fast-paced barbershop environment, focusing on client satisfaction and team efficiency. Skilled in inventory management and staff scheduling, ensuring smooth operations and high client retention. Looking to transition into new field, leveraging expertise in customer service and operational management.
Overview
8
8
years of professional experience
Work History
Barbershop Manager
Saint Barbershop
03.2024 - Current
- Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
- Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Coordinated workshops and training sessions for professional development of staff members.
- Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
- Consistently received positive performance reviews from guests.
Farm Hand
Independent Contractors
03.2024 - 06.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
- Led tours for visitors, providing educational insights into sustainable farming practices and promoting community engagement.
- Harvested crops at peak ripeness, ensuring highest quality produce for market.
- Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
Barber
Self-employed
03.2020 - 01.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Managed business customer service, responding to requests and concerns promptly.
- Managed complex appointment schedule for high-volume client base.
- Developed loyal customer base through exceptional service and attention to detail in every cut and shave.
- Increased shop revenue by promoting and selling hair care products suited to client needs.
- Elevated shop reputation with consistent delivery of high-quality haircuts and grooming services.
Sales Assistant
Tommy Hilfiger
11.2016 - 02.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Fielded customer questions to share information about products, availability, and pricing.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Education
High School Diploma -
Patrician Secondary School
Newbridge Kildare Ireland05.2018
Skills
- Quick learner
- Verbal communication strength
- Customer service excellence
- Highly motivated self-starter
- Professional manner
- Team collaboration
Timeline
Barbershop Manager
Saint Barbershop
03.2024 - Current
Farm Hand
Independent Contractors
03.2024 - 06.2024
Barber
Self-employed
03.2020 - 01.2024
Sales Assistant
Tommy Hilfiger
11.2016 - 02.2017
High School Diploma -
Patrician Secondary School
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