Ojas Nihaal
Noble Park
Summary
I am a motivated individual with experience in accounting positions. I am proficient with accounting procedures, policies, and accounting software such as MYOB, SAP, and XERO. I have a driven work ethic and a proven ability to meet deadlines, individually and as part of a team. I have always built on my capabilities to always maintain professional and positive relationships with my managers and peers. Being motivated and driven I can support my team through an ever-changing environment with a positive attitude.
Overview
9
9
years of professional experience
Work History
SAP Analyst accounts payable
Ramsay Health Care
09.2022 - Current
- Vendor invoice management (Direct processing team) which include accounts payable for around 80 hospitals in Australia.
- Investigation of invoices and accounts before payments are done.
- Invoicing for clients on a regular basis
- Creating spreadsheets and reports.
- Excel Management and invoice validations.
- Crucial attention to detail.
- Working in a fast paced environment making sure we meet the deadlines.
- Interacting with vendors on a timely basis regarding any queries.
Accountant & Customer Executive
United Petroleum Pty Limited
11.2018 - 09.2022
- A detail-oriented professional with experience in Fuel and Gas Accounting, Banking, Accounts
- Accounts Payable / Receivable and Customer Service, Recording monthly Store Sales, Coping / Filing, Handling Monthly management reporting.
Senior Process Associate
Customer support at Google, employed by Genpact
11.2017 - 10.2018
- Engaging with customers and assisting them with their purchases of Google products, Chat support to customers all over the world regarding the products and services of Google, Working in a team environment to ensure the steady running of the workplace, Maintained up-to-date knowledge of Google policies and earned a reputation for delivering exceptional customer service.
Customer Support Agent
Tech Mahindra for Verizon process
04.2017 - 10.2017
- Attending calls and engaging with customers to identify their needs, Troubleshooting customer issues to fix their problems quickly.
Process Executive
Cognizant Technology Services for Mortgage Tax Process
08.2015 - 03.2017
- Responding to customer queries regarding Tax exemption, overpayment made on taxes, and taxes going delinquent, Calling US tax collecting authorities and procuring information on loans, Making Tax payments for loans serviced by Cognizant, Sending daily productivity reports to my supervisor, Assisting new associates as Subject matter experts to learn the process, Submitting and implementing new ideas to improve the process.
Education
Master of Professional Accounting -
Melbourne Institute of Technology
05.2020
Bachelor of Commerce & Computers -
Wesley Degree College
06.2015
Skills
- Communication and Interpersonal Skills
- Conflict Resolution
- Ability to work autonomously or as part of a team
- Strong leadership qualities with the ability to multi-task
- Time Management
- Planning and Organizing
- Building relationships with Customers
- Completing the production on given time
- Building, maintaining, and adding value to our relationships
- Practical knowledge of accounting
- MYOB
- SAP
- Xero
- Office & store management
References
Team Manager (Ramsay Health Care): Holloway Michael.
Store Manager (United Petroleum): Prem James.
Contact details are available upon request.
Timeline
SAP Analyst accounts payable
Ramsay Health Care
09.2022 - Current
Accountant & Customer Executive
United Petroleum Pty Limited
11.2018 - 09.2022
Senior Process Associate
Customer support at Google, employed by Genpact
11.2017 - 10.2018
Customer Support Agent
Tech Mahindra for Verizon process
04.2017 - 10.2017
Process Executive
Cognizant Technology Services for Mortgage Tax Process
08.2015 - 03.2017
Master of Professional Accounting -
Melbourne Institute of Technology
Bachelor of Commerce & Computers -
Wesley Degree College
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