Oliver South
Prahran East,VIC
Summary
I am a dedicated worker with extensive experience as a waiter and kitchen hand at Rae's Kitchen, making me proficient in money handling and customer service. I have acquired strong leadership skills as a Cadet Corporal, demonstrating responsibility, teamwork, and discipline. My skill set also includes, horse care and farriery with 12 years of hands-on experience, providing expert care and maintenance. Adaptable and detail-oriented, I am committed to delivering exceptional service and quality in every role.
Overview
13
13
years of professional experience
Work History
Restaurant Waiter
Rae's Kitchen, Leagues Club, Norfolk Island
01.2022 - 12.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
Horse Caretaker
4 Star Equine Services
01.2012 - 12.2024
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
- Contributed to overall facility maintenance by repairing fences, clearing debris from pastures, and keeping common areas clean and wellorganized.
- Fit gear for horses and specific riders.
- Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
- Developed positive relationships with local veterinary professionals, farriers, and other service providers essential to maintaining a high standard of care for all horses in the facility.
- Prepared horses for specific competitions or tasks.
Cadet Corporal
230 ACU, Norfolk Island Army Cadet Unit
01.2019 - 12.2022
- Conducted thorough after-action reviews following training exercises, identifying areas for improvement and implementing necessary changes.
- Mentored junior cadets in the development of essential military skills such as land navigation, first aid, and marksmanship.
- Played an active role in planning fundraising events to support unit activities and resource acquisition for future operations.
- Enhanced cadet performance by implementing rigorous training exercises and team-building activities.
- Strengthened team cohesion by facilitating regular group meetings and open communication channels among members.
- Upheld high standards of personal conduct, acting as a role model for junior cadets throughout my tenure as Cadet Corporal.
- Participated in community outreach initiatives, showcasing the values of teamwork, discipline, and service upheld by the Cadet Corps.
- Coordinated logistical support for various events such as parades, ceremonies, and competitions involving the Cadet Corps.
- Demonstrated flexibility in adapting to changing circumstances during field training exercises while maintaining mission focus.
Education
High School Diploma -
Norfolk Island Central School
Norfolk Island11-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Table setting
- Food safety awareness
- Memory retention
- Guest engagement
- Complaint resolution
- Conflict management
- Allergy awareness
- Alcoholic beverage service
Languages
English
Native or Bilingual
Timeline
Restaurant Waiter
Rae's Kitchen, Leagues Club, Norfolk Island
01.2022 - 12.2024
Cadet Corporal
230 ACU, Norfolk Island Army Cadet Unit
01.2019 - 12.2022
Horse Caretaker
4 Star Equine Services
01.2012 - 12.2024
High School Diploma -
Norfolk Island Central School
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