Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Oksana Nikulenko

Summary

With 24 years of experience in customer service roles,

I have developed a conscientious and consistent person-centred approach towards work and in particular establishing client relations, understanding their needs, and managing their expectations. I have experience in the field of leasing both residential and commercial premises, concluding contracts, conducting inspections, and negotiating.

I believe my qualifications, coupled together with my skills and experience would benefit your organization.

Overview

26
26
years of professional experience

Work History

Library Assistant

National University Of Internal Affairs
09.1998 - 05.2009

Managing the comprehensive catalogue of educational materials and books not only deepened my immersion in academia but also provided me with a platform to refine my interpersonal abilities.

This role nurtured a profound sense of responsibility as I ensured seamless access to resources for students and faculty alike, thereby contributing to the scholarly ecosystem of the university.

Property Manager

Self-employed Business Owner
01.2010 - 04.2022


Ukraine I owned and operated my own real estate company, managing my own portfolio of properties, including residential apartments and small shop fronts which were tenanted.

I successfully spearheaded the growth of nine small-scale retail outlets, demonstrating adeptness in strategic management and operational optimization.

Volunteer

Logan Hospital
09.2023 - Current

Working in a volunteer capacity, I meet and greet people at the hospital entrance and on ward floors, giving directions and providing hospitality as a way of improving my English ability and understand Australian culture.

Key responsibilities:

  • Providing direction to patients
  • Part of the hospitality team, serving tea and coffee
  • Providing non-medical assistance to a diverse range of patients

I also take an active part as a volunteer with Disaster Relief Australia.


Education

Certificate III - Individual Support (30%)

SSI Education And Training
Queensland
07.2024

Certificate II - Skills For Work And Vocational Pathways

SSI Education And Training
Queensland
01.2024

Bachelor of Science - Science of Law

Odessa Law University, Ukraine
Ukraine, Odesa
06.2004

Skills

  • Customer Relations & Service
  • Property Marketing
  • Sales & Marketing
  • Rental Property Management
  • Manage Sales & Contracts
  • Communication
  • Networking
  • Teamwork
  • Quick learner
  • Punctual
  • Speaks English
  • Speaks Ukrainian
  • Speaks Russian

Additional Information

Referees:

Kylie Mott

Volunteer Coordinator

Logan Hospital

07 3299 8467

LBH_Volunteerservices@health.qld.gov.au


Rev Emil Rahimov

0421 930 503

emil@rahimov.com.au


Rahmawaty Roesydi

Trainer and Assessor

Settlement Services International

Rsuleman@ssi.org.au


Timeline

Volunteer

Logan Hospital
09.2023 - Current

Property Manager

Self-employed Business Owner
01.2010 - 04.2022

Library Assistant

National University Of Internal Affairs
09.1998 - 05.2009

Certificate III - Individual Support (30%)

SSI Education And Training

Certificate II - Skills For Work And Vocational Pathways

SSI Education And Training

Bachelor of Science - Science of Law

Odessa Law University, Ukraine
Oksana Nikulenko