Technology leader with enterprise infrastructure experience across virtual desktop platforms and service governance in regulated environments. Leads platform modernization, incident response, and operational resilience initiatives. Partners with senior stakeholders to align cloud strategy, risk management, and technology investment decisions.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Technical Service Owner – Virtual Apps & Desktops
NATIONAL AUSTRALIA BANK (NAB)
Melbourne, VIC
06.2019 - Current
Directed strategy, governance, operational performance, resilience, and continuous improvement across enterprise end-user computing platforms supporting large workforce environment.
Oversaw governance and strategic direction for critical enterprise platforms, ensuring alignment with business needs.
Led incident response and service improvement initiatives, enhancing platform lifecycle governance and user satisfaction.
Managed operational risk and ensured service continuity in highly regulated environments, safeguarding compliance.
Partnered with senior stakeholders to align technology investment with business priorities.
Provided guidance across platform modernization and digital workplace initiatives.
Supported enterprise resilience and workforce productivity strategies.
Oversaw governance and provided oversight for critical enterprise services to ensure compliance and efficiency.
Managed enterprise risk and enhanced operational resilience to protect organizational assets.
Conducted strategic planning and prioritized investments to align with organizational objectives.
Engaged with executive stakeholders to manage relationships and align technology strategies.
Developed business-aligned infrastructure and cloud strategy recommendations.
Guided organizations through complex technology transformation programs.
Advised on infrastructure transformation and technology modernization for enterprise and mid-market clients.
Managed stakeholder relationships and vendor partnerships.
Assisted with governance, risk, and operational improvement initiatives.
Contributed to governance, risk, and operational improvement initiatives.
Senior Solutions Engineer
GFI SOFTWARE
Melbourne, VIC
02.2018 - 07.2018
Helped decision-makers review enterprise technology strategies against business needs.
Supported business growth through customer engagement and tailored solutions.
Built strong relationships with executives and industry partners to support collaboration and engagement.
Developed trusted relationships with executives and industry partners.
Supported enterprise customers across APAC, EMEA, and global markets to improve service delivery.
Senior Systems Engineer (Consulting)
THOMAS DURYEA LOGICALISMe
Melbourne, VIC
05.2017 - 01.2018
Collaborated with business leaders to align technical solutions with strategic goals.
Collaborated with business leaders to align technical solutions with strategic outcomes.
Led technology initiatives to enhance operational efficiency.
Delivered enterprise infrastructure and transformation support across multiple industries.
Contributed to governance and service improvement frameworks.
Senior Systems Engineer
TIBCORP
Singapore, Singapore
05.2013 - 07.2016
Maintained TIBCO R system infrastructure and enterprise application environments to ensure reliability and performance.
Resolved production incidents impacting networks, servers, and application interfaces to minimize downtime and maintain service continuity.
Monitored system health using alerts, logs, and performance dashboards to proactively identify and address potential issues.
Developed understanding of enterprise technology operations in enterprise technology operations, service delivery, and business-critical systems management.
Education
Bachelor of Science - Computer Science
University of Ibadan
Ibadan
01-1992
Skills
Virtual desktop architecture
Infrastructure architecture
Cloud strategy
Virtual desktop management
Incident management
Platform governance
Stakeholder management
Personal Information
Title: TECHNOLOGY SERVICES DIRECTOR | Enterprise Platforms | Digital Workplace
Certification
Citrix Certifications
VMware Certifications
Microsoft Certifications
ITIL Foundation / Advanced
Governance Training -National Australia Bank
Executive Leadership and Risk Management and Compliance Training – National Australia Bank
BOARD & GOVERNANCE EXPERIENCE
Technology Governance
Oversight of enterprise-critical digital platforms.
Governance of operational performance metrics and service delivery.