Olaf Lambooy

Responsible for growing new Sales and Revenue of Lumen 4 pillar portfolio:

1. Managed WAN -

SDWAN, MPLS, Ethernet, Media – CDN/Vyvx, DIA, IP Transit;

2. Managed Services - Hosting, Cloud, Professional Services;

3. Network Security –

DDoS, SASE

4. Lumen Collaboration – Hosted Collaboration Services

Primary responsibilities include:

• Recruit, lead & manage Sales & Pre-sales in A/NZ

• Achieve New Sales, Revenue, Contribution & CX targets

• Target A/NZMulti-Nationals to identify & close New logo sales opportunities;

• Support Global Multi-Nationals who require A/NZ support (B-end support)

• Target key industry verticals such as: FSI; Media; Gaming; Bio-medical; Pharmaceuticals

Key achievements:

• Consistently met Sales, Revenue & Contribution targets

• Set-up CX/NPS & EES programs with strong YoY results

• Led key MNC account acquisition program eg NAB, BHP, MBL, Tabcorp, FoxTel, 7 Media, NEC/9

Responsible for growing new Sales and Revenue of Optus-SingTel’s Managed WAN Services portfolio selling through Optus Business (OB) Corporate & Government Account teams.

Primary responsibilities:

• People - Overlay Sales & Support teams

• Revenue & Product Contribution

• Sales - New & Retention

• CX /NPS

• Lead ANZ GAM program

Key achievements:

• Over-achieved International Product Sales & Revenue 2 years

• MD Sales club 2 years

• Built new National overlay team across Sydney, Melbourne, Canberra & Perth

• Improved GAM program collaboration with Singtel

Led Telstra Global A/NZ Sales, Sales Support and Service Management teams supporting:

• Enterprise & Government customers (Telstra’s Top 200 customer portfolio);

• Key Telstra Business (SME) customers;

• Key VodaNZ /TelstraClear customers in New Zealand;

Primary responsibilities:

• People - Overlay Sales, Support & Service teams

• Revenue & Contribution

• Sales - New & Retention

• CX /NPS, EES

Key Achievements:

• Grew Global Services revenues +14% YOY & Contribution +21% YOY

• Led successful account acquisition program signing 48 new logos including key FedGovt wins

• Expanded International Media Content business targeting A/NZ media organisations

• Promotion to TET - Telstra Executive Team

• Improved CX/NPS +27%

• Grew Telstra Global team - Canberra, Perth, Adelaide & Brisbane

• Restructured & expanded sales teams creating Account Management & Business Development teams

Portfolio: Select portfolio of 61 Australian & International MNC customers. Responsible for Whole of Business engagement with Telstra - $122m.

Primary responsibilities:

• People - Responsible for Account Manager/Sales, Pre-sales & Service Management teams;

• Sales - New & Retention

• CX/NPS; EES

Key Achievements:

• Built new Sales, Pre-sales & Service teams – BDMs; Network Consultants; Service Managers

• Grew International Product revenues YOY by 6-9% - over 4 consecutive years

• Established Customer Satisfaction program and improved Overall Sales/Service by 35%

• Built vertical alignment around: Finance; Media; IT; Mining; Manufacturing; Government & Sourcing

• Key International Win-backs included – Volvo; CSL; Visy; Jetstar; Linfox; MBL; Roche; Woodside; Cisco; Ericsson; Alcatel; Teletech; Westpac

• Established International Media unit - Olympics; World Cups; Commonwealth Games - $38m new revenue – securing major short/long term contracts with: FoxTel; Seven; Nine; Ten; SBS; Sky

• Managed TEG’s MNC customer portfolio – 128 customers – with revenues of $158m across Voice, Data, Mobile & Managed services

• Grew MNC portfolio revenues by 18% YOY