Olafemi Ogunnuga
Perth
Summary
My inherent work ethic empowers me to manage any task effectively. Leveraging extensive experience in high-energy environments-such as sales call centres, mining sites, festival production, i excel at completing tasks swiftly and proficiently. My social and creative strengths support team coordination, idea generation, and task execution. With a successful four-year sales track record, I consistently exceeded targets, developed innovative strategies, and enhanced customer service skills while driving immediate purchasing decisions.
Overview
14
14
years of professional experience
Work History
Hose Technician
Selcouth
Perth
01.2026 - Current
- Ensuring all equipment is safe before each use
- Managed hose handling and equipment rotation with team members to ensure safe and effective workflow.
- Ensure all correct PPE is worn while performing duties or working on site
- Maintain strict adherence to site safety procedures
- Tagged and taped hazardous areas to prevent unauthorized access and maintain safety standards
- Cleaned belts, floors, and structures with hoses to meet company standards.
- Assisted in setup and pack down of tools, equipment, and work areas for smooth operations.
- Perform manual handling is done correctly during long 12 hour Shifts
Artist Liaison
Suburbia Music LTD
02.2023 - Current
- Coordinated artist bookings and logistics to facilitate seamless travel and performance experiences.
- Coordinated travel arrangements for artists, including transportation and lodging details.
- Improved artist satisfaction and strengthened brand reputation.
Talent Manager
Sensory Talent LTD
09.2022 - Current
- Founded and managed a talent agency representing 8 DJs.
- Developed artists' careers through targeted social media strategies and negotiated music label deals, expanding their market reach.
- Acted as booking agent, handling contracts, invoicing, and performer services.
- Secured bookings across the UK and internationally (Spain, Switzerland, Tunisia, etc.).
- Built and maintained mailing list, executing outreach to promoters that increased event bookings.
Retention Advisor
BT
Manchester
09.2023 - 10.2025
- Navigated high-pressure, fast-paced sales environment to drive customer engagement.
- Renewed contracts and upsold larger packages to retain customers and enhance revenue.
- Tailored packages to customer needs using active listening and probing questions.
- Handled complaints effectively, ensuring customer satisfaction.
- Resolved complaints effectively, fostering customer satisfaction and loyalty.
Artist Liaison
GLTCH LTD
02.2022 - 01.2024
- Liaised with artist agents and venues to ensure seamless event execution.
- Coordinated travel, accommodation, and performance logistics to support successful events.
- Coordinated artist schedules with management and production teams.
- Liaised between artists and venue staff to ensure smooth operations.
- Managed logistics for artist transportation and accommodations.
Sales Advisor
Sky
01.2020 - 06.2023
- Operated in fast-paced inbound sales environment, handling diverse customer inquiries.
- Promoted and sold TV packages, broadband, mobile plans, and long-term contracts to meet customer needs.
- Built rapport through mirroring techniques and strong listening skills.
- Established rapport with customers using mirroring techniques and active listening skills.
Bar Manager & Artist Liaison
Mint Club / Mint Warehouse
01.2015 - 01.2021
- Led bar staff and VIP service operations to enhance guest experience.
- Oversaw cash handling, stock management, and resolved customer complaints to maintain service quality.
- Coordinated communication with artists during events.
Event Operator
Mint Festival
09.2016 - 09.2020
- Prepared festival sites and managed bar operations to ensure seamless service for attendees.
- Assisted with moving stock and equipment across festival site. moving stock and equipment from one place to another across a festival site.
- Utilized tools to set up event stages effectively. when setting up event stages.
- Collected artist riders and maintained stock levels during events to meet performer needs and enhance event experience.
General Labouring
Rodden Construction
01.2017 - 11.2019
- Loading and unloading building materials and equipment.
- Loaded and unloaded building materials and equipment to ensure timely project progress.
- Maintaining site cleanliness and ensuring safe working conditions.
- Transported materials to specific locations on site.
- Supporting groundwork preparation and site setup.
- Supported groundwork preparation and site setup, contributing to a safe and organized construction environment.
- Following health and safety procedures at all times.
- Operating basic hand tools and site equipment.
Event Operator
Newsam Park Festival
07.2016 - 07.2018
- Served drinks to performers and the public.
- Helped organize stock movement for event preparation.
- Operated equipment for event setup and breakdown at music festivals.
- Collaborated with team members to ensure smooth festival operations.
- Monitored inventory and maintained supplies for operational needs.
Claims Advisor
Help Your Claim
03.2017 - 07.2017
- Managed sensitive information while advising clients on claims processes.
- Developed communication, time management, and teamwork skills to enhance client interactions.
- Advised clients on claims processes and requirements for optimal outcomes.
- Evaluated claim documentation for accuracy and completeness during assessments.
- Communicated effectively with clients to clarify information and resolve issues.
Photo Booth Operator
The Amazing Group
11.2015 - 05.2016
- Set up and operated various machinery in a production environment.
- Resolved minor technical issues while assisting customers at the service desk.
- Operated photo booth equipment during events and gatherings.
- Set up and dismantled photo booths efficiently at various venues.
- Assisted guests in using photo booth features and props.
Waiter / Delivery Assistant
Gossip
03.2014 - 07.2014
- Delivered exceptional customer service while assisting with food preparation and ensuring timely delivery support.
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using POS systems.
- Served food and beverages efficiently to ensure guest satisfaction.
Warehouse Operative
Walkden Warehouse
01.2013 - 01.2014
- Labelled stock and moved pallets to streamline inventory management.
- Operated forklifts to move products efficiently within the warehouse.
- Managed inventory by organizing stock and conducting regular audits.
- Loaded and unloaded trucks with precision and care for product safety.
Education
BTEC Level 1 Construction & Health and Safety -
ESP Construction
BA - Events Management
Leeds Beckett University
Cambridge Technical Diploma - Sport
Travel & Tourism Diploma -
Level 4 Diploma - Sport
Level 2 Public Services Diploma -
GCSE - <ul><li>A</li><li>- C Including Maths and English</li></ul>
Skills
- Management
- Negotiation
- Critical Thinking
- Communication
- Workload Management
Business Ventures
- Sensory Talent LTD, 2022, Talent management agency representing multiple electronic music performers.
- Suburbia, 2023, Co-owned a dance music events brand hosting club events across Manchester.
Personal Information
Hobbies: Music, DJing, Music Events, Football & Sporting Competitions, History, Drama TV, Travelling
Timeline
Hose Technician
Selcouth
01.2026 - Current
Retention Advisor
BT
09.2023 - 10.2025
Artist Liaison
Suburbia Music LTD
02.2023 - Current
Talent Manager
Sensory Talent LTD
09.2022 - Current
Artist Liaison
GLTCH LTD
02.2022 - 01.2024
Sales Advisor
Sky
01.2020 - 06.2023
Claims Advisor
Help Your Claim
03.2017 - 07.2017
General Labouring
Rodden Construction
01.2017 - 11.2019
Event Operator
Mint Festival
09.2016 - 09.2020
Event Operator
Newsam Park Festival
07.2016 - 07.2018
Photo Booth Operator
The Amazing Group
11.2015 - 05.2016
Bar Manager & Artist Liaison
Mint Club / Mint Warehouse
01.2015 - 01.2021
Waiter / Delivery Assistant
Gossip
03.2014 - 07.2014
Warehouse Operative
Walkden Warehouse
01.2013 - 01.2014
BTEC Level 1 Construction & Health and Safety -
ESP Construction
BA - Events Management
Leeds Beckett University