Olga Campbell
Cranbourne,Australia
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Worker
Peninsula Health
11.2021 - Current
- Company Overview: Adult Mental Health Mornington Team
- Undertake mental health assessment
- All mandatory training completed, as well as enrolled in core capacity building, currently enrolled for further capacity building in training students
- Liaising with families to support consumers support network to provide a positive outcome post discharge
- Working together with families and consumers on a treatment and wellness plan for all to have a better understanding on how to intervene earlier to reduce hospital admission, reducing trauma on client
- Consumer risk assessment tool completed at any significant change in clinical contact with consumer
- Home risk assessment completed prior to entering the home
- Key performance indicators have all been met and submitted in a timely manor
- Support the team with clinical reviews, duty phone and lunch cover
- Assess recognise change in consumer’s behaviours, escalated to appropriate team members safety planning with consumer and family
- Participate in clinical review weekly and present client’s quarterly, or if required further assistance from team
- Provide advocacy for consumer
- Adult Mental Health Mornington Team
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
- Advocated for client rights and services, resulting in increased access to necessary support and resources.
- Guided clients through navigation of legal and healthcare systems, improving their access to necessary services.
- Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
- Supported clients' emotional and psychological well-being through provision of counseling and support groups.
- Improved client satisfaction with services provided by implementing feedback mechanisms and adapting services accordingly.
- Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.
- Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
- Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
- Streamlined case management processes, enabling more efficient client progress tracking and support.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Social Worker
Barwon Health
09.2020 - 11.2021
- Company Overview: Adult and Youth Teams
- Providing assessment, treatment and recovery based intervention
- Deliver service to individuals and families whom are experiencing mental illness, Inclusive Mental health and Drug and Alcohol model
- Following the Mental Health act 2014
- Trauma informed care
- Treatment and care plans continually updated and using SMART tool to meet client’s goals
- Carers support funding applications completed to aid in better carer supports for client’s families
- Short to long term case management
- Undertaking Intake assessment independently and presenting to team
- Risk assessments completed quarterly or when deemed change in risk
- Referrals and linkages to more appropriate services
- Current portfolio for Vehicle maintenance
- Regular supervision with consultant and manager to improve service provided
- Regular supervision independently with senior social worker monthly debriefing
- Adult and Youth Teams
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Social Worker
Well Ways
01.2018 - 09.2020
- Working with clients in the home environment and on social outings
- Focusing on their goals to help them function independently
- Focusing on mental health guiding clients through mindfulness and focusing on the breath to calm their anxieties
- Case notes after every shift
- Engaged with stakeholders involved with clients, to gain better supports and a more collaborative effort to provide a positive outcome for the client
- Advocate for clients’ needs when client feels that they are not being met
- Strength in focusing on a holistic delivery system using Well Ways recovery services
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Education
Bachelor of Social Work -
Deakin University
Geelong, Vic10.2017
Skills
- Compassionate
- Efficient under pressure
- Multidisciplinary team collaboration
- Client documentation
- Assessment skills
- Strengths-based solution-focused therapy
- Cognitive behavioural therapy
- Substance abuse treatments
- PTSD and BPD expert
- Patient-centred care
- Psycho-social assessments
- Trauma-informed care
- Reliability
- Adaptability
- Mental Health Assessment
Accomplishments
- Managed a caseload of between 15 and 24 individuals and families.
- Demonstrated outstanding case management and dedication to clients as evidenced by clients successfully recoveryç
Affiliations
Australian Association of Social Workers, Currently a member
Relevantexperience
- Interpreting skills using Greek as a secondary language.
- Maintaining commitment to upholding The Australian Association of Social Workers and the Department of Health and Human Services ethical guidelines and practice standards.
- Efficiency in time management skills.
- Established skills in using Microsoft Word, Excel, Access and PowerPoint.
- Advanced skills in using the internet for research and referral purposes.
- Succeeded in contributing to workplace culture of wellbeing, integrity and respect for employee and clients.
- Strength in honesty, acceptance, fairness and commitment for all clients.
- Developed a strong understanding of a child’s development and relevant theories.
- Utilised Safety planning and risk assessments effectively.
- Performed intervention skills to aid clients with self-empowerment.
- Enhanced ability in taking accurate records, following legislative requirements.
Volunteer Experience
St Paraskeivi Greek Orthodox Church, Various areas waitressing, church cleaning, selling, Current
References
- Michael Behan, Senior Clinician, Surf Coast Community Mental Health Team, (03) 4215 7800, 0434 682 965, (03) 42156929, Michael.behan@barwonhealth.org.au, PO Box 281, Geelong, 3220
- Charity Stewart, Area Manager, Ballerina Community Mental Health Team, (03) 4215 7520, 0466 926 327, (03) 42156929, charity.stewart@barwonhealth.org.au, PO Box 281, Geelong, 3220
Professional Development
- Tuning in with teens, 01/01/19
- Strengthening Family Connections, 01/01/19
- Family and Domestic Violence Training - Barwon CASA (Child and Adult Sexual Assault), 01/01/17
- Vignettes of Recent Research and New Projects Across the Sexual Assault Sector Forum, 01/01/17
- Understanding Islam and Muslims - AASW Training, 01/01/22
- Men in Domestic Violence - Australian Government Department of Human Services, 01/01/17
- More than ‘Revenge Pornography’: The Prevalence, Impacts and Available Responses to Image Based Abuse in Australia – 1800RESPECT, 01/01/23
- Hearing Voices, 01/01/23
- Advanced MARHM Training, 01/01/24
- Borderline personality Disorder training, 01/01/23
Certification
Member of the Australian Association of Social Workers AASW
Languages
Greek
Native or Bilingual
Timeline
Social Worker
Peninsula Health
11.2021 - Current
Social Worker
Barwon Health
09.2020 - 11.2021
Social Worker
Well Ways
01.2018 - 09.2020
Bachelor of Social Work -
Deakin University
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