Olga Huddleston
Veresdale,QLD
Summary
Organised and dependable New Home Sales Consultant with 11 years of experience.
I have leveraged solid negotiation and relationship building skills with a sound understanding of construction processes. With a strong ability for building lasting client relationships and proficiency in CRM software, my approach consistently enhances client satisfaction and business development.
Overview
11
11
years of professional experience
Work History
New Home Sales Consultant
Guardian Master Builders.
Brisbane, QLD
10.2023 - 06.2024
- Worked closely with internal team members such as mortgage Brokers, Conveyancing solicitors land agents ,construction project managers.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed clients expectations from the start of the process, ensuring smooth transactions and a positive experience.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
- Conducted needs assessments with prospective clients identifying their specific requirements leading to tailored property recommendations.
- Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
- Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
- Worked closely with clients to facilitate appropriate loans, and credit reports.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Generated leads for sales, through referrals.
- Collaborated with brokers, to accurately determine loan and mortgage options for clients.
Business Development Manager New Homes
Charles Knight Property & Finance
Brisbane, QLD
06.2019 - 10.2023
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through prospecting efforts, follow-up activities, and negotiation skills.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
New Home Sales Consultant
Integra Homes
Brisbane, QLD
08.2013 - 06.2019
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
- Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
- Maintained detailed knowledge of local real estate market trends ensuring accurate advice regarding property values and investment opportunities.
- Collaborated with builders and designers to ensure timely completion of quality homes for client satisfaction.
- Negotiated favorable terms for clients during contract discussions, securing optimal pricing and conditions.
- Participated in ongoing professional development opportunities staying current on industry best practices and emerging trends in the new home sales market.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Skills
- Multitasking capacity
- Strong negotiation skills
- Proven experience as a Sales Consultant in the construction industry over the past 11 years
- Strong knowledge of house construction processes and services
- Excellent communication,negotiation, and interpersonal skills
- Ability to build and maintain lasting relationships with clients
- Self-motivated and goal-oriented with a strong drive to achieve sales targets
- Proficient in using CRM software and other sales tools
- Adaptability, and Flexibility
- Attention to Detail
- Sales Closing
Hobbies & Interests
Horse Trail riding, personal fitness, socialising with family & friends, cuddling all of my animals.
Timeline
New Home Sales Consultant
Guardian Master Builders.
10.2023 - 06.2024
Business Development Manager New Homes
Charles Knight Property & Finance
06.2019 - 10.2023
New Home Sales Consultant
Integra Homes
08.2013 - 06.2019