Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Oliana Yokhana

Mickleham

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Swimming Instructor

Paul Sadler Swimland
08.2024 - Current
  • Maintained accurate records related to attendance, performance evaluations and other relevant information.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Developed and implemented individualized swim instruction plans for students of varying ages and skill levels.
  • Assessed swimming skill levels for each student and placed accordingly depending on results.

Fruit and Vegetables Shop

Fresh Fields
06.2023 - 10.2024
  • Managed inventory and supplies to ensure materials were available when needed.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Science - Physiology

Monash University
Clayton, VIC
01-2026

Certificate II in Workplace Skills -

IVET institute

Certificate III in Workplace Skills -

IVET institute

Skills

  • Team collaboration
  • Adaptability and dependability
  • Patient assessment
  • Customer service
  • Patience and empathy
  • Parent communication

Languages

Assyrian
Professional

Certification

HLTAID009 Provide Cardiopulmonary Resuscitation (CPR Certificate)

Working with Childrens Check

Timeline

Swimming Instructor

Paul Sadler Swimland
08.2024 - Current

Fruit and Vegetables Shop

Fresh Fields
06.2023 - 10.2024

Certificate II in Workplace Skills -

IVET institute

Certificate III in Workplace Skills -

IVET institute

Bachelor of Science - Physiology

Monash University
Oliana Yokhana