OLIHI IDIKWU
Gledswood Hills,,Sydney
Summary
Enthusiastic Software Engineering student with a robust blend of technical prowess and sales experience. Driven to fuel business growth and enhance customer satisfaction through my technical knowledge and keen problem-solving skills. My foundation in software engineering principles, combined with a meticulous approach, equips me to devise innovative solutions for complex challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Stylist
CALIBRE - PITT STREET
05.2021 - Current
- Identified clients' needs and provided personalized clothing recommendations
- Managed inventory by sorting, organizing, and restocking items appropriately
- Offered personalized styling tips to enhance the shopping experience
- Ensured proper product presentation and maintained stock replenishment
- Assisted with alterations and pinning of suits and clothing
- Provided product details, including fabrics, care instructions, prices, and discounts.
Admin & Tech Support Assistant
City Group Rooms
12.2019 - 12.2020
- Client management and relations
- Administrative tasks and office maintenance.
- IT support and competency with computer programs.
- Ensure smooth operations of meetings through effective time management.
- Increased efficiency by implementing new processes and providing administrative support to management.
Retail Sales Associate
PRADA | DUBAI
01.2019 - 07.2019
- Provided sincere and friendly customer service, creating a welcoming environment
- Offered personalized merchandise recommendations based on customer needs and preferences
- Responded promptly and efficiently to customer inquiries and requests
- Collaborated with other store locations to ensure merchandise availability
- Built strong relationships with customers to drive repeat business
- Maintained up-to-date knowledge of sales, promotions, payment policies, and security practices
- Developed and maintained client engagement through exceptional service.
Internship
ECOWAS COMMISSION
06.2018 - 12.2018
- Engaged with customers in a sincere and friendly manner, ensuring a positive experience
- Assisted in planning and organizing HR functions
- Maintained a well-organized filing system for administrative documents in ERERA
- Actively participated in planning activities to enhance company performance.
Tech Support Assistant
City Group Rooms
Education
Bachelor Of Engineering - Software Engineering
Macquarie University
Sydney, NSW12.2024
Skills
- Cybersecurity Fundamentals
- Cloud Computing
- Machine Learning
- DevOps Principles
- User Experience Design
- System Design
- Azure Security Technologies
- Verbal/Written Communication
- Interpersonal Skills
Certification
Ongoing certifications to be completed July 2024
- network +
- security +
- CYSA+
- Cloud+
- Microsoft Azure solutions architect expert
- AWS Certified solutions architect.
- CCNA
Checks
- Police Check
- Working with children check.
- NDIC module orientation.
Training
Documentation Management.
References
AVAILABLE ON REQUEST
Languages
English
Native or Bilingual
Software
Microsoft word
Microsoft excel
Java
C
References
References available upon request.
Timeline
Sales Stylist
CALIBRE - PITT STREET
05.2021 - Current
Admin & Tech Support Assistant
City Group Rooms
12.2019 - 12.2020
Retail Sales Associate
PRADA | DUBAI
01.2019 - 07.2019
Internship
ECOWAS COMMISSION
06.2018 - 12.2018
Tech Support Assistant
City Group Rooms
Bachelor Of Engineering - Software Engineering
Macquarie University
Ongoing certifications to be completed July 2024
- network +
- security +
- CYSA+
- Cloud+
- Microsoft Azure solutions architect expert
- AWS Certified solutions architect.
- CCNA
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