Olimpia Mazza

Olimpia Mazza, a seasoned Learning & Development Consultant practiced at building rapport and facilitating communication between managers, instructors and employees. Evaluates diverse organizational environments to identify needs and devise strategic solutions. Data-driven and analytical with well-organized approach.

Achievements include developing learning initiatives for professionals across corporate, government, NFP, and consistently staying within budget and timeline goals. Driven to help companies and organizations transform workforce capability, culture, and leadership with decisive, insightful and systematic methodologies.

• Pivoted the face-to-face offerings to blended solutions such as virtual, on-demand micro learning modules
• Transformed the Complaints Professional National Certification into a Digital solution
• New model of Certification (SCROL) – from concept to execution and implementation, including creating the supporting marketing strategy
• Organised and co-hosted bi-annual Open Days, resulting in positive customer feedback and 20% increase in business for L&D Unit.