Waitress Trainee
THE BARN STEAKHOUSE
MOUNT GAMBIER, SA
11.2024 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Filled condiments and napkin containers during slack periods.
- Responded to ad hoc cleaning duties at end of shift.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Informed customers of daily specials and menu changes.
- Greeted customers and provided menus.
- Presented menus and answered questions regarding items.
- Addressed complaints to kitchen staff and served replacement items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Implemented feedback from customers to improve service quality and menu offerings.
- Verified that all dishes served met quality expectations.
- Provided exceptional service to high volume of daily customers.
- Adhered to health regulations concerning food storage and sanitation practices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Completed assigned tasks within designated timeframes.
