Oliver Andersen
Holmview,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
Millennium Distributions
09.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed a Warehouse ensuring safety and correct product roatation
Branch Manager
New Zealand Emporium
06.2017 - 09.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Internal Sales Coordinator
Millennium Distributions
01.2015 - 07.2017
- Maintained up-to-date knowledge of industry trends and competitor activity to inform strategic planning for future growth initiatives.
- Prepared detailed sales reports for management review, highlighting wins, challenges, and areas for improvement.
- Served as a key point of contact for clients throughout the entire sales process, ensuring their needs were prioritized and addressed promptly.
- Enhanced customer satisfaction through diligent follow-ups post-sale to address any concerns or issues that arose during implementation or use of productsservices.
- Ordering of stock
Sales Representative
Millennium Distributions
01.2014 - 01.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained a company Vehicle
Education
Diploma of Marketing -
Tafe Queensland, Gold Coast
Southport, QLD12.2012
Diploma of Management -
Tafe Queensland, Gold Coast
Southport11.2012
Certificate IV Business Admin -
Tafe Queensland, Gold Coast
Southport, QLD06.2012
High School Diploma -
Robina State High School
Robina, QLD11.2011
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales expertise
- Order Management
Timeline
Sales Manager
Millennium Distributions
09.2019 - Current
Branch Manager
New Zealand Emporium
06.2017 - 09.2019
Internal Sales Coordinator
Millennium Distributions
01.2015 - 07.2017
Sales Representative
Millennium Distributions
01.2014 - 01.2015
Diploma of Marketing -
Tafe Queensland, Gold Coast
Diploma of Management -
Tafe Queensland, Gold Coast
Certificate IV Business Admin -
Tafe Queensland, Gold Coast
High School Diploma -
Robina State High School
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