Oliver Cook
Cottesloe,WA
Summary
Graduated from Newman College in 2022, enjoy spending time with friends and family currently studying at the University of Notre Dame in a double degree of Marketing and Public Relations/Communications and Media. I'm organised, hardworking and have a positive attitude.
Overview
5
5
years of professional experience
Work History
Pizza Delivery Driver
Dominos's Pizza
03.2023 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Food and Beverage Server
The Claremont Hotel
02.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Remained focused, calm and professional during peak rush hours.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
IGA Supermarket
02.2020 - 02.2023
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Marketing And Public Relations/Comms & Media - Currently Undergraduate
University of Notre Dame Australia
Fremantle, WANo Degree -
Newman College
Churchlands, WA10.2022
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Customer Response
- Good work ethic
Accomplishments
· 2021
ACADEMIC EXCELLENCE AWARD:
Psychology (ATAR)
Year 11
· 2020
ACADEMIC ENDEAVOUR AWARD:
Mathematics (General)
Neman College
Year 10
· 2020
ACADEMIC ENDEAVOUR AWARD:
Media (Arts)
Neman College
Year 10
Timeline
Pizza Delivery Driver
Dominos's Pizza
03.2023 - Current
Food and Beverage Server
The Claremont Hotel
02.2023 - 12.2023
Cashier
IGA Supermarket
02.2020 - 02.2023
Marketing And Public Relations/Comms & Media - Currently Undergraduate
University of Notre Dame Australia
No Degree -
Newman College
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