Oliver Cooper
St Kilda,VIC
Summary
Dynamic professional with a proven track record, excelling in team management and client satisfaction. Leveraging effective communication and strong management skills, I consistently drive team success and achieve operational goals. Recognized for my ability to adapt strategies based on feedback, ensuring high productivity and quality standards.
Overview
9
9
years of professional experience
Work History
Sales Associate
Dc Kaye
Melbourne , Vic
10.2024 - Current
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Handled customer complaints in a professional manner.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Answered incoming telephone calls to provide store, products and services information.
Labourer
Mead Property Construction
Buckinghamshire, UK
03.2016 - 09.2024
- Executed demolition projects.
- Ensured efficient loading operations.
- Exhibited ability to manage numerous projects concurrently.
- Experience in operating both hand and power tools efficiently.
- Handled substantial weight during daily operations.
- Demonstrated exceptional endurance during physically demanding tasks.
- Contributed to achieving team goals effectively.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Maintained accurate records of inventory levels.
Supervisor
KwikFit
Amersham, UK
03.2018 - 02.2021
- Consistently ensured superior client satisfaction.
- Effectively conveyed information in a clear and concise manner.
- Drive team success with inspiring strategies.
- Managed assignment distribution.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Adjust strategies based on feedback.
- Addressed issues with effective solutions in various scenarios.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Managed team of 8 employees, ensuring high productivity and quality standards were met.
Education
GCSE or equivalent -
Amersham College
Amersham05.2019
Skills
- Trusted Key Holder
- Physical Labor Expertise
- Customer Engagement
- Collaborative Team Development
- Effective Sales Techniques
- Inventory management
- Product knowledge
- Time management
- Effective communication
- Performance evaluation
- Construction
- Warehouse Experience
- Team management
- Cash Handling Expertise
- Team Management
- Reliable and punctual
Personal Information
Driving License: Cars
Highest Level Of Education
GCSE English - B
GCSE Maths - C
GCSE Business - B
Eligible To Work
Yes
Languages
English
Native/ Bilingual
Timeline
Sales Associate
Dc Kaye
10.2024 - Current
Supervisor
KwikFit
03.2018 - 02.2021
Labourer
Mead Property Construction
03.2016 - 09.2024
GCSE or equivalent -
Amersham College