Oliver De Luca
Bentleigh East
Summary
I am nineteen years old and currently enrolled into a Bachelor of Primary Education at ACU. I am reliable and hardworking, and am highly interested in the Leisure Maintenance Officer position offered at Glen Eira Leisure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard Shift Supervisor
Glen Eira Leisure
12.2023 - Current
- Excellent management of lifeguards
- Excellent communication with patrons and staff of all abilities
- Excellent customer service – assisting patrons with enquiries
- Coordination of rotations and breaks between lifeguards
- Providing mentoring and guidance for new lifeguards
- De-escalation of unhappy patrons
- Maintaining leisure facilities in accordance with GESAC policies, procedures and relevant Occupational Health and Safety requirements
- Appropriate handling of first-aid issues
- Appropriate documentation when incidents occur through incident reports
Lifeguard
Glen Eira Leisure
11.2023 - Current
- Effective supervision of patrons
- Excellent communication with patrons and staff
- Excellent customer service – assisting patrons with enquiries
- Assisting Duty Managers and Senior Lifeguards in busy times
- Assisting patrons with locker issues
Labourer
Zero Plumbing
01.2025 - 06.2025
- Assisting in jobs requiring manual labour
- Ensured work site remained tidy
- Practiced safe work methods
- Completed basic plumbing tasks
Waiter
Al Forno, Bentleigh
11.2021 - 11.2023
- Outstanding customer service – face to face and over the phone
- Effectively and efficiently manage the floor and take away orders
- Excellent communication with customers and staff to ensure a high standard of customer satisfaction, including de-escalation of unhappy customers
- Rostering of waitstaff
- Facilitate training and orientation of new staff
- Maintaining cleanliness of restaurant and ensuring OHS principles are met
Education
Bachelor of Primary Education -
Australian Catholic University
Melbourne, VIC06-2029
Salesian College Chadstone
Chadstone, VIC11-2024
Certificate II in Plumbing -
Holmesglen Institute of TAFE
Melbourne, VIC11-2024
Skills
- Mature, responsible and well presented
- Reliable and committed
- High work ethic
- Ability to work independently and within a team environment
- Organisation and delegation knowledge
- Strong Leadership abilities
Certification
- Construction White Card
- Cert 2 in Plumbing
- Provide First Aid (HLTAID011)
- Provide Cardiopulmonary Resuscitation (HLTAID009)
- Provide basic emergency life support (HLTAID010)
- Pool Lifeguard Qualification
- Negotiation and Crisis Intervention – Manage Conflict Through Negotiation
- Aquatic Technical Operations (SISSS00131)
Timeline
Labourer
Zero Plumbing
01.2025 - 06.2025
Lifeguard Shift Supervisor
Glen Eira Leisure
12.2023 - Current
Lifeguard
Glen Eira Leisure
11.2023 - Current
Waiter
Al Forno, Bentleigh
11.2021 - 11.2023
Bachelor of Primary Education -
Australian Catholic University
Salesian College Chadstone
Certificate II in Plumbing -
Holmesglen Institute of TAFE
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