Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Oliver Diamond

Forresters Beach

Summary

Diligent worker with solid background in assisting sales teams. Successfully supported sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organizational skills and adaptability in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Liquor Sales Assistant

KG Liquor
03.2024 - Current
  • Provided excellent customer service by assisting shoppers with product selection, offering recommendations based on their preferences.
  • Manage inventory levels by tracking stock, receiving deliveries, and conducting stocktakes.
  • Place and manage orders for the store’s liquor inventory to ensure availability of popular and seasonal products.
  • Maintain store presentation, ensuring shelves are well-stocked, organized, and clean.
  • Adhere to responsible service of alcohol (RSA) laws and store policies.

General Worker

Grill'd
02.2023 - Current
  • Managed aspects of food preparation,cooking and presentation.
  • Maintain cleanliness and organisation throughout the kitchen,dining and back areas of the restaurant.
  • Delivered customer service by promptly taking orders, addressing customer inquiries and ensuring a positive dining experience.
  • Worked effectively in a high pressure team environment and formed close bonds with my colleagues.

Server/Dishwasher

Lady Copa
02.2024 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained cleanliness of kitchen and equipment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Checkout Operator

IGA
01.2023 - 04.2023
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.

Education

High School Diploma -

Central Coast Adventist School
Erina, NSW
12-2023

Skills

  • Relationship building
  • Goal oriented
  • Team collaboration
  • Task prioritization
  • Complex Problem-solving
  • Customer service
  • Working under pressure

Certification

  • Open Water Diver Certificate
  • Responsible Service of Alcohol
  • Hospitality Certificate 2
  • Provide First aid and CPR Certificate

Interests

  • Personal Development and Self-Improvement
  • Going to the Gym
  • Painting
  • Fishing
  • Running

Timeline

Retail Liquor Sales Assistant

KG Liquor
03.2024 - Current

Server/Dishwasher

Lady Copa
02.2024 - 05.2024

General Worker

Grill'd
02.2023 - Current

Checkout Operator

IGA
01.2023 - 04.2023

High School Diploma -

Central Coast Adventist School
Oliver Diamond