Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Oliver Dunn

Downer,ACT

Summary

Dynamic, creative and innovative worker with varied experience across multiple organisations. Proven ability to enhance efficiency through effective problem-solving and organisation. Recognised for exceptional customer service and teamwork, consistently delivering high-quality results while maintaining a clean and orderly environment. Ability to form quick and positive relationships and connections with all colleagues. Able to bring the best out of others, particularly when working with children. An avid reader with exceptional general knowledge and recall memory.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Polyaire,
01.2024 - 04.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Customer Service with collating, organising and delivering orders
  • Maintained clean and organised warehouse including storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Grocery Team Member

Coles Supermarket
11.2023 - 04.2024
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Retrieved items for customers and verified prices.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.

Sales Assistant

Platypus Shoes
02.2021 - 10.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Game Leader and Referee

Majura Football Club
04.2021 - 09.2023
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Working with young children (ages 3-7) in a coaching role.
  • Mentoring younger colleagues.
  • Managing stressful and intense scenarios.
  • De-escalating situations during matches.


Cricket Blast Coordinator

Woolworths Cricket Blast
09.2019 - 03.2020
  • Working with children in a learning environment.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Monitoring multiple games simultaneously.
  • Gathered and organised materials to support operations.



Education

Certificate of Music III - Music

Canberra Institute of Technology
12-2026

ATAR: 72.5 -

Narrabundah College
ACT
11-2023

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Problem-solving
  • Warehouse operations
  • Order picking and processing
  • Punctual and dependable
  • Order preparation

Interests

I have a broad range of interests; from transport and engineering to music and the performing arts I play the guitar and am a vocalist in several bands, performing in local places around Canberra My love of music extends across many music genres and decades I write my own music and have a deep appreciation for the Arts A keen sportsman, I play soccer, futsal, and cricket on a regular basis as well as participating in triathlons and marathons These events have taught me about careful planning and preparation to succeed A keen and well traveled student, I have recently spent 9 months travelling through Asia and the UK To prepare for this I learnt Indonesian through Duo Lingo This time overseas was a great opportunity to experience different cultures, visit religious temples and museums and give me a great appreciation of our rich and diverse planet

Timeline

Warehouse Worker

Polyaire,
01.2024 - 04.2024

Grocery Team Member

Coles Supermarket
11.2023 - 04.2024

Game Leader and Referee

Majura Football Club
04.2021 - 09.2023

Sales Assistant

Platypus Shoes
02.2021 - 10.2023

Cricket Blast Coordinator

Woolworths Cricket Blast
09.2019 - 03.2020

Certificate of Music III - Music

Canberra Institute of Technology

ATAR: 72.5 -

Narrabundah College
Oliver Dunn