OLIVER EDMONDS
Prahran,Vic
Summary
Dynamic and solution-focused professional with extensive experience in customer service at Woolworths and McDonald's. Recognized for delivering exceptional customer experiences and resolving issues promptly. Proficient in Point-of-Sale systems, demonstrating strong organizational and communication skills to enhance operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Silo Real Estate
Toorak, VIC
05.2025 - Current
- Organized promotional materials used in sales presentations.
- Ensured all transactions followed state laws regarding real estate practices.
- Responded promptly to client inquiries via phone or email.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Managed marketing strategies for properties including advertising campaigns and open houses.
Door To Door Sales
Mamba Org
Melbourne , VIC
03.2024 - 04.2025
- Recorded daily sales figures accurately in order to track progress towards goals.
- Provided support to other team members when needed during peak periods.
- Resolved customer issues quickly and professionally, while maintaining positive relations with clients.
- Greeted prospective customers in a friendly and professional manner.
Crew Member
McDonalds
04.2020 - 08.2022
- Delivering prompt, friendly customer service in a high-pressure environment.
- Greeting customers, recommending food items, collecting payments, promoting special deals, operating various tools and equipment to prepare food.
- Highly proficient with McDonald's propriety Point-of-Sale system.
- Excellent customer service immediately attends to all concerns of customers and arrives at a resolution promptly.
- Handling currency and credit transactions quickly and accurately.
Education
High School Diploma -
Auburn High School
VIC11-2023
Skills
- Customer service
- Problem solving
- Organizational skills
- Solution focused
- Time management
- Communication skills
Certification
- Responsible Service of Alcohol (RSA) Certificate
Timeline
Real Estate Agent
Silo Real Estate
05.2025 - Current
Door To Door Sales
Mamba Org
03.2024 - 04.2025
Crew Member
McDonalds
04.2020 - 08.2022
High School Diploma -
Auburn High School
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