Summary
Overview
Work History
Education
Skills
Timeline
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Oliver Gregson

Toowoomba,QLD

Summary

Dynamic and reliable professional with experience at McDonald's Restaurant, excelling in team management and customer satisfaction. Proven ability to enhance safety standards and improve operational efficiency. Tech-savvy and a strong communicator, I foster collaboration and problem-solving, ensuring a positive environment while achieving high productivity levels. Apprentice skills allowed me to work under small business environments and apply critical and problem solving abilities to solve potential issues and work with constant use of PPE top ensure smooth operations.

Overview

4
4
years of professional experience

Work History

Apprentice Engineer

Blaze Industries
12.2024 - 08.2025

Apprenticeship, Certificate III in Engineering, Light Sheet Metal Fabrication

  • .Adapted quickly to new technologies or methodologies introduced into the workplace, ensuring seamless integration into daily operations.
  • Increased safety standards by adhering to all company procedures and guidelines during daily tasks.
  • Utilized critical thinking abilities to identify potential risks or issues early on, allowing for proactive mitigation strategies implementation.
  • Observed existing strategies and techniques to offer suggestions for improvement.
  • Shadowed Under Foreman and senior staff to learn specific techniques and ask questions to increase self improvement and assist in various tasks when needed.
  • Managed time effectively to meet deadlines while balancing multiple projects simultaneously under guidance from supervisors.

Area Leader

McDonald's Restaurant
09.2021 - 12.2024
  • Conducted regular performance evaluations of staff members to provide feedback and assistance, to improve overall performance.
  • Managed a team of 5+ members, whilst ensuring smooth operation and high productivity levels.
  • Monitored inventory levels and coordinated with product workers o ensure timely restocking and availability of products.
  • Resolved customer complaints and inquiries in a professional and timely manner maintaining a high level of customer satisfaction.
  • Conducted regular uniform and store checks to ensure expectations are met with company policies and procedures.
  • Fostered a positive and inclusive work environment to promote teamwork and a strong work ethic amongst team members
  • Corroborated with higher management to develop a successful plan for future customer engagement.

Education

High School Diploma -

St Joseph's College
Toowoomba, QLD
11-2024

Skills

  • Tech Savvy
  • Confident
  • Good communicator
  • Hard Worker
  • Collaborative
  • Mature
  • People pleaser
  • Ability to listen and follow instructions
  • Honest
  • Trustworthy
  • Open Mindset
  • Quick thinking
  • Team building
  • Team management
  • Problem-solving
  • Reliability
  • Critical thinking
  • Polite

Timeline

Apprentice Engineer

Blaze Industries
12.2024 - 08.2025

Area Leader

McDonald's Restaurant
09.2021 - 12.2024

High School Diploma -

St Joseph's College
Oliver Gregson