Dynamic front-of-house employee with a strong focus on guest relations and problem resolution. Committed to ensuring customer satisfaction and operational efficiency in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Norah Head Beach Haus
Norah Head
10.2023 - Current
Greeted and welcomed guests upon arrival at the beachside venue.
Assisted with food and beverage service during busy meal periods.
Resolved guest complaints promptly to maintain customer satisfaction levels.
Processed payments using cash registers or POS systems accurately and efficiently.
Communicated orders to kitchen staff in an accurate and timely fashion.
Adhered to all health code regulations when handling food items or beverages.