Oliver Henry
North Ipswich ,Qld
Summary
Trustworthy and dedicated in customer service with over 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Coles Supermarket
03.2020 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
- also supervised employees
Education
High School Diploma -
Ipswich State High School
Brassall, QLD11.2021
Skills
- Basic Math Functions
- Corrective Actions
- Weight and Measurement
- Total Payment Calculation
- Stocking and Replenishing
- Shelving Items
- Restock Products
- Cash Register Operation
- Refund Handling
I've played basketball for over 10 years and with that came a passion of shoes
played basketball since i was 8 or 9 still play it to this day in my local rec league, its taken me to as far as playing in America and representing ipswich. i have been collecting shoes ever since i started playing basketball and have also sold shoes on the side.
Timeline
Customer Service Cashier
Coles Supermarket
03.2020 - Current
High School Diploma -
Ipswich State High School
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