Oliver Hill
Stirling
Summary
Resourceful Intern known for high productivity and efficient task completion. Specialize in data analysis, project management, and technological skills. Excel in teamwork, adaptability, and problem-solving to deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Agostino group
02.2024 - 12.2024
- Answered inbound calls, chats and emails to facilitate customer service.
- Advised customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Provided accurate information about products and services to customers.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained a high level of professionalism when dealing with difficult customers.
Work Experience
WGA
06.2020 - 07.2020
- Maintained accurate records of all activities performed during the work experience period.
- Learned how to start a large project.
- Administrated in the design of engineering projects, such as bridges and buildings.
- Prepared drawings using AutoCAD software for fabrication of parts and assemblies.
- Supervised in the implementation of quality control measures.
Education
High School Diploma -
Pembroke
11-2022
Skills
- Organizational skills
- Time management
- Goal setting
- Relationship building
- Critical thinking and decision-making
- Decision-making
- Problem identification
- Analytical thinking
- Environmental awareness
- Field operations
- Work-life balance
- Decision-making
- Communication
- AutoCAD drawing
Affiliations
- Love the water, such as surfing, swimming, and sailing
- Camping and hiking trips on the weekend
- Playing footy in the winter and tennis in the summer
Accomplishments
- Secretary of Southern Youth Group, a Bible youth group consisting of over 100 people.
- A part of a leadership group in year 12
Timeline
Customer Service Representative
Agostino group
02.2024 - 12.2024
Work Experience
WGA
06.2020 - 07.2020
High School Diploma -
Pembroke
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