- Embracing outdoor adventures such as camping & beach fishing
- Spending quality time with family & friends
- Eating out with friends & family barbecues
SIMON HOWARD
JEWELLS,NSW
Summary
Workshop Manager with a proven track record at AUTOTEK NSW, excelling in management and team leadership. Enhanced customer satisfaction through quality workmanship and timely job completion. Skilled in safe and effective communication, consistently achieving kpi's while fostering a motivated workforce.
Utilising technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.
Overview
41
41
years of professional experience
Work History
Workshop Manager
AUTOTEK NSW
03.2018 - Current
- Purchase and oversee inventory of supplies, tools and equipment.
- Manage and lead a team of technicians for optimal productivity and job satisfaction.
- Maintain workshop activities in line with safety requirements.
- Enhance customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
UNDERGROUND FITTER & OPERATOR
UNITED COLLIERIES & WAMBO COAL
07.2009 - 01.2017
- Follow all safe work practices, which include adhering to all safe work procedures & clear communication with all shift personnel
- Increased workplace safety by adhering to strict guidelines and protocols during daily operations.
- Follow all repair instructions with each machine & filling out accurate shift reports
- Maintained underground equipment & operated underground machinery
Service Manager
KLOSTER BMW
01.1992 - 04.2005
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Automotive Service Technician Apprentice
KLOSTER BMW
01.1984 - 01.1988
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Inspected cars to diagnose problems and perform repairs.
Education
SCHOOL CERTIFICATE - SCHOOL CERTIFICATE
BELMONT HIGH SCHOOL
Belmont, NSW09-1984
Skills
- Safe operation of machinery
- Operation proficiency
- Production goals
Interests
Timeline
Workshop Manager
AUTOTEK NSW
03.2018 - Current
UNDERGROUND FITTER & OPERATOR
UNITED COLLIERIES & WAMBO COAL
07.2009 - 01.2017
Service Manager
KLOSTER BMW
01.1992 - 04.2005
Automotive Service Technician Apprentice
KLOSTER BMW
01.1984 - 01.1988
SCHOOL CERTIFICATE - SCHOOL CERTIFICATE
BELMONT HIGH SCHOOL
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