Oliver Lepri
Kellyville Ridge
Summary
Motivated and adaptable professional with strong experience in customer service, team leadership, and operational management across entertainment and hospitality venues. Skilled at creating engaging experiences, training and mentoring staff, and maintaining high workplace standards in fast-paced environments. Recognized for problem-solving under pressure, clear communication, and delivering consistently positive outcomes for both customers and employers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Game Master
Labyrinth Escape Rooms
08.2024 - Current
- Open and close store, day end money reconciliation, keeping customers entertained/resolving customer conflict, cleaning rooms and facilities, basic repairs, training other staff, help with social media promo
M.O.D. (Manager on Duty), Party Host, Guest Service Agent
Timezone Rouse Hill
03.2023 - Current
- Open and close store, day end money reconciliation, resolve customer conflict, manage staff, train new staff, stock take, clean and fix games and machines, clean venue, entertain 10-30 kids as host, serve food, star in store Facebook promo photos and videos
Crew Member
McDonald's
11.2020 - 02.2023
- Front Register, Drive Through, Fries, Table Service, Bagging, Clean – up.
Education
Year 7 – Year 12
St. John XXIII Catholic College
Kindergarten – Year 6
St. Michael’s Primary School
Skills
- Customer Service & Communication
- Leadership & Team Management
- Problem Solving & Adaptability
- Organization & Time Management
- Operational & Technical Skills
- Documentation and reporting
- Sales techniques
Certification
- High School Certificate
- First Aid Certificate, Valid until 2027-01-22
- Working with Children Check, Valid until 2029-03-15
Timeline
Game Master
Labyrinth Escape Rooms
08.2024 - Current
M.O.D. (Manager on Duty), Party Host, Guest Service Agent
Timezone Rouse Hill
03.2023 - Current
Crew Member
McDonald's
11.2020 - 02.2023
Kindergarten – Year 6
St. Michael’s Primary School
Year 7 – Year 12
St. John XXIII Catholic College
Hobbies and Interests
Ice Hockey, skating, video games, solving puzzles, watching movies and hanging out with my friends.
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