Oliver Lim
Vermont
Summary
Enthusiastic and dedicated high school graduate with a strong foundation in the retail industry, seeking a position in retail that will allow for the utilisation of acquired skills in customer service, teamwork, and adaptability to contribute to a thriving retail team while continuing to grow both personally and professionally. Passionate about delivering exceptional customer experiences, driving sales, and supporting a team dedicated to meeting and exceeding customer expectations.
Overview
3
3
years of professional experience
Work History
Oakley Sales Associate
Luxottica
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Cashier
Woolworths
12.2022 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Customer Service Associate
Coles
06.2021 - 11.2023
- Provide exceptional customer service by assisting shoppers, answering inquiries, and offering product recommendations
- Operate the cash register and handle financial transactions accurately
- Maintaining a clean and organised sales floor, restocking inventory, and arranging displays to maximize customer engagement
- Collaborate with team members to achieve store sales targets and ensure a positive shopping experience.
Back Area & Kitchen
McDonalds
01.2021 - 01.2023
- Prepared food products following strict food safety and quality standards
- Managed inventory, rotated stock, and maintained cleanliness in the kitchen and storage area
- Worked efficiently in a fast-paced environment, ensuring prompt service during peak hours
- Communication between rushes with fast paced action and on the spot critical thinking.
Education
Blackburn High School
Blackburn, VICSkills
- Outstanding Customer Service
- Exceptional Communication
- Adaptability
- Familiarity with POS systems
- Strong Sense of Responsibility
- Product Sales
- Customer Needs Assessment
Additional Information
True, True
Dates
2018-01-01, 2023-01-01
Locations
Blackburn
Personal Information
Title: Retail Sales Associate
Hobbies and Interests
- Muay Thai
- Gym
- Music
- Video Games
References
Available upon request
Timeline
Oakley Sales Associate
Luxottica
11.2023 - Current
Customer Service Cashier
Woolworths
12.2022 - Current
Customer Service Associate
Coles
06.2021 - 11.2023
Back Area & Kitchen
McDonalds
01.2021 - 01.2023
Blackburn High School
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