Oliver Pham
Bellingen
Summary
Expert at succeeding in high pressure environments while remaining calm. Excellent interpersonal skills and works well in a team environment, but also able to make decisions independently when required. Safety-minded when carefully following food handling regulations and procedures.
Overview
5
5
years of professional experience
Work History
Chef
Bruno's Mediterranean Kitchen
03.2022 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
- Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Set up and broke down kitchen for service.
- Assisted with menu development and planning.
Apprentice Chef
BelloBurgers
02.2021 - 03.2022
- Maintained composure under high pressure situations
- Adhered to work health and safety regulations.
- Contributed to a supportive team atmosphere by assisting fellow team members during peak service hours when needed.
- Acquired knowledge of diverse cooking methods including grilling, baking, frying, sautéing and steaming to produce high-quality dishes efficiently.
- Participated in staff training sessions to learn new culinary techniques, elevating the overall skill set within the kitchen team.
- Operated commercial cooking and baking equipment in support of head chef.
- Developed strong knife skills through regular practice under the guidance of experienced chefs.
- Received positive feedback from guests on exceptional food quality and presentation, contributing to the restaurant''s reputation.
Waiter/Kitchen Staff
Bellingen Golf Club
03.2019 - 01.2020
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Maintained table settings by removing courses, replacing utensils promptly and courteously
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary
- Greeted new customers and built immediate positive connections with guests
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests
- Displayed enthusiasm
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables.
Education
Year 9 -
Bellingen High School
Bellingen, NSWCertificate III - Commercial Cookery
TAFE NSW
Coffs Harbour, NSW12.2023
Skills
- Problem-solving abilities
- Works Well Under Pressure
- Reliability
- Excellent Communication
- Interpersonal Communication
- Adaptability
- Teamwork and Collaboration
- Time Management
References
Lyn Buckman (Manager- Bello Burgers)
0403 506 310
Jesse Dolman (Head Chef- Bruno's Mediterranean Kitchen)
0417 232 290
Genevine McDonald (Owner- Bruno's Mediterranean Kitchen)
0401 302 650
Timeline
Chef
Bruno's Mediterranean Kitchen
03.2022 - Current
Apprentice Chef
BelloBurgers
02.2021 - 03.2022
Waiter/Kitchen Staff
Bellingen Golf Club
03.2019 - 01.2020
Year 9 -
Bellingen High School
Certificate III - Commercial Cookery
TAFE NSW
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