Oliver Savage

In my time working at SWOT I completed several tasks beyond expectations of why I was hired. I worked in the Pro shop performing tasks such as; Cleaning, sweeping, vacuuming, organising venues, working in the canteen and providing customer service, working the register, providing tidiness to the complex, locking and unlocking all court gates and clubhouse with my own keys provided, organised payments for several things such as lessons, camps, purchases, etc. I also acted as a fill in tennis instructor and had given several lessons and holiday clinics to young individuals I managed myself. I also helped run organised events such as social tennis, competitions, etc. I consistently worked 3-4 days a week and and served over 100 customer weekly by myself with minimal to no error in my time working. I had built strong rapport with customers, leading to high customer satisfaction and numerous referrals to the courts and how pleased they were with my service.