Oliver Turbitt
Richmond,VIC
Summary
Dynamic sales professional with a proven track record in the automotive industry and within a sales environment, excelling in negotiation and customer service. Consistently exceeded sales targets by developing tailored strategies and fostering strong client relationships. Expertise in vehicle appraisal and closing deals, complemented by a commitment to enhancing customer satisfaction and loyalty. I would also describe myself as a Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
3
3
years of professional experience
Work History
Used Car Sales Consultant
Fortis Motor Group
03.2025 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Exceeded monthly sales targets consistently, utilizing strong negotiation skills and product knowledge.
- Increased customer satisfaction by providing personalized service and addressing specific needs.
- Maintained detailed records of all transactions for accurate reporting purposes, contributing to improved overall financial performance tracking measures.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Field Sales Representative
Pride Promotions
01.2025 - 03.2025
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Forecasted sales, developing and evaluating various methods of customer interaction.
- Represented company brand during customer and prospect interactions.
Membership Sales Consultant
Next Gen Health Club
04.2024 - 12.2024
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
- Improved client retention rates by implementing personalized follow-up strategies that fostered a sense of community among members.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Car Sales Exectuive
Bristol Street Motors
02.2023 - 10.2024
- Developed customized sales strategies for individual clients, resulting in higher customer satisfaction and loyalty.
- Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
- Participated in industry trade shows, networking events, and professional development opportunities to continually refine knowledge and skills in the automotive sales field.
- Negotiated favorable financing terms with lenders, enabling clients to secure affordable loans for vehicle purchases.
- Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
- Mentored junior sales staff members on best practices for prospecting new leads and closing deals successfully.
- Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
- Performed cash, card, and check transactions to complete customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Travel Agent
Happy Travels
01.2024 - 05.2024
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Followed up with customers to increase customer service with travel plans.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
Membership Sales Consultant
Exeter City Council
02.2022 - 01.2023
- Collaborated with marketing team for promoting special offers and events, driving increased membership signups.
- Streamlined communication channels with potential leads, resulting in quicker response times and increased member conversion rates.
- Maximized lead generation through targeted outreach efforts, including cold calls and email campaigns.
- Delivered exceptional customer service, assisting prospective members in understanding the benefits of various membership options.
- conducted site tour's to both potential customers and also directors of the company
- Achieved monthly sales targets consistently by implementing effective sales strategies and tactics.
- Boosted membership sales by effectively identifying customer needs and recommending suitable membership plans.
Education
Sport Science And Excellence - Sports Science
Exeter College
Exeter, Devon09-2018
Skills
- Strong negotiation skills
- Upselling and cross selling
- Warranty sales
- Vehicle appraisal
- Credit application processing
- Trade-in valuation
- Market research expertise
- Closing deals
- Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
customer service award
achieved whilst working as a field sales consultant at pride promotions
Timeline
Used Car Sales Consultant
Fortis Motor Group
03.2025 - Current
Field Sales Representative
Pride Promotions
01.2025 - 03.2025
Membership Sales Consultant
Next Gen Health Club
04.2024 - 12.2024
Travel Agent
Happy Travels
01.2024 - 05.2024
Car Sales Exectuive
Bristol Street Motors
02.2023 - 10.2024
Membership Sales Consultant
Exeter City Council
02.2022 - 01.2023
Sport Science And Excellence - Sports Science
Exeter College
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