Oliver Van Looy
Broadbeach,QLD
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
Work History
Manager
Chut and Co.
Mermaid Beach, Qld
02.2023 - 12.2024
- Organized daily operations of cafe, including scheduling staff shifts, ordering supplies.
- Managed marketing campaigns through social media platforms to reach target customers.
- Monitored customer service standards and provided feedback to staff members on performance.
- Maintained financial records for the cafe, such as sales figures and profits and losses.
- Created weekly promotions to increase customer traffic in the cafe.
Head Barista
Buoy Cafe
Nobbys Beach, Qld
12.2023 - Current
- Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
- Provided friendly and courteous service to customers.
- Trained new baristas on proper preparation techniques for various coffee drinks.
Head Barista/Supervisor
Local Burleigh
Burleigh, Qld
11.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Head Barista/Manager
Custard Canteen
Tallabudgera Creek, QLD
03.2021 - 07.2022
- Minimized staff turnover through appropriate selection, orientation and training.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Trained employees on additional job positions to maintain coverage of roles.
Head Barista/Manager
QldQldQldBamBam Bakehouse
Mermaid Beach, TallabudgeraQld
10.2019 - 03.2021
- Supported store manager with recruiting, interviewing and hiring baristas.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Checked brewing equipment for proper functionality.
Education
Certificate of exercise science and business -
New Zealand Institute OfHealth And FitnessWellington
01.2018
Certificate of exercise -
Tawa College
01.2016
Skills
- Business Development
- Inventory management
- Store Operations
- Business Skills
- Client relations
- Employee training
- Coffee machinery
Timeline
Head Barista
Buoy Cafe
12.2023 - Current
Manager
Chut and Co.
02.2023 - 12.2024
Head Barista/Supervisor
Local Burleigh
11.2022 - Current
Head Barista/Manager
Custard Canteen
03.2021 - 07.2022
Head Barista/Manager
QldQldQldBamBam Bakehouse
10.2019 - 03.2021
Certificate of exercise science and business -
New Zealand Institute OfHealth And FitnessWellington
Certificate of exercise -
Tawa College
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